No employee EVER has a reason to touch a customer.
And customers need to learn to stop cutting in line!!
It’s this attitude that lead to stampedes during Black Friday.
Maybe so, but anyone who goes into a Costco thinking theyll get out in two minutes must have $hit for brains.
Secondly, , you cant go OUT the IN just because youre running late. What the checker should have done was called Security who would have the right to detain her in the parking lot until the Police came. Then she could explain her way out of the "jam". Would have taken a lot longer then it ended up taking her.
In Florida that would be “false imprisonment” and good for a profitable court case.
You’re assuming that that part of the story is true. I have my doubts.