I’m sorry, but we cannot accept you as a patient, because you have an outstanding bill at another dentist.”
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Hm? Very interesting!
I'm sure it is illegal. But it shouldn't be. Or at the very least, someone should have to provide proof of ability to pay, either via insurance or a credit card.
Let's face it, dental care is rarely life critical treatment. So denying treatment is not like turning someone away from an emergency room.
Dentists take a hit when the economy is bad, because people can defer regular check-ups.
Or, better yet: "We must have cash up front, because you have an outstanding bill at another business."