[TXnMA]

"IIRC, the glass is held on by magnets, as you only need a couple suction cups to lift it right off. "

If that is the case, is there a protective plastic film on the front of the glass -- that is holding the pieces together?

If the glass is, indeed, free-floating, the damage must have been shipping/handling related. OR, the shipment packaging failed, BIG TIME...

I still say that Apple should study how the FSTV folks package their products for shipment...

Thanks for the info/insight!

[antiRepublicrat]

The packaging is pretty good, and IIRC there was a film over the glass, but not for structural support, only for protection against scratching or dust.

The glass is held on well enough for any normal handling. It is possible that since the glass is no longer completely surrounded by the frame, it can shift enough on heavy impact to break against it. The photo looks like that may be the case.

FWIW, the Apple packaging is the best I’ve ever seen for a computer.