I want to know I have reached the right place... A repeating recorded statement such as "You are connected to 911 emergency services. We will be talking with you momentarily. Please have your location and other vital information available."
An advertisement of ANYKIND is not what I want to listen to when I am trying to save someone's life.
I couldn't agree more. I'm a paramedic and this just makes me sick.
Many people would react just as that lady did, by hanging up and calling back over and over again in a panic.
You should certainly contact them on a non emergency line and voice your opinion.