It sounds like this guy, and his family, need a non-military HHD "care package" as a way of thanking him, and brightening things up a bit. Maybe we can get together a package of suitable goodies to thank him for helping one of our own, and to lighten his burden a bit.
Maybe a HHD pocketknife is appropriate for "service above and beyond", while others here could send some "thank you " goodies.
Were they doing Christmas? If the house burned down the 22nd, they didn't get a Christmas at all.
I could chip in for that ...