Posted on 09/19/2025 7:49:03 AM PDT by Red Badger
A Starbucks cup from the Chicago location with “Loser :)” written on it after a customer ordered Charlie Kirk’s favorite drink, alongside a screenshot of a store manager.
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A Starbucks in Chicago has been forced to temporarily shut down after staff allegedly mocked a senior citizen customer by scrawling “LOSER” across her order, all because she asked for Charlie Kirk’s favorite drink.
On Tuesday, Jacqueline Garretson took to X to expose what happened to her mother-in-law at the Starbucks on Northwest Highway and Harlem Avenue.
“This morning a family member went to Starbucks and ordered Charlie Kirk’s favorite drink — Mint Majesty with honey. When their cup came back, it was marked with the word ‘loser :)’ scribbled across it,” Garretson wrote.
“No customer should ever be mocked or insulted because of what they order or what they believe. This is blatant bias, unprofessional, and unacceptable.”
Garretson and her husband quickly demanded answers from management.
WATCH:
VIDEOS AT LINK..........................
The couple immediately confronted the store’s district manager, demanding swift action against the employee responsible.
Jacqueline Garretson: I called in yesterday after this incident happened. I’m sure you’ve heard about it. My mother-in-law came in and ordered a Mint Majesty Tea in honor of Charlie Kirk, and this was written on her cup. I’m sure your phone lines have been ringing off the hook, and they’re going to continue to ring off the hook until something happens about the situation.
Husband: Accountability for sure.
Jacqueline Garretson: So what are we doing with all this?
District Manager: We’re in the process of the investigation, figuring out what happened. The people who were here yesterday—we’re trying to understand. We’re still looking into the situation. We are taking action.
Husband: How long does that take? Because it’s been over 24 hours, and I’m sure the person is here right now.
District Manager: Well, we didn’t know for 24 hours.
Husband: You did. You knew immediately.
Jacqueline Garretson: I called yesterday morning. The manager on duty said they would call me yesterday afternoon. Same with my mother-in-law. I heard nothing.
District Manager: What’s challenging right now is that everybody is calling, saying that they were the one it happened to. So we didn’t know which one was the actual incident.
Jacqueline Garretson: Yeah, it’s us. This is our family member. We just picked up the cup.
Husband: It’s my senior citizen mother—she’s not even political.
Jacqueline Garretson: Yeah, she could not be a more unpolitical person whatsoever. But she has morality. She knows what happened to this man is wrong and wanted to order this because it’s trending on social media.
Jacqueline Garretson: So the fact that she left with this cup, then to find out it has “loser” written all over it—that is disgusting.
District Manager: I understand. I understand. All I can say right now is that we’re looking into it and following up on it. I can’t tell you at this moment what the outcome is going to be, because I don’t even know. At this point, it’s not on my terms. The investigation is ongoing.
Husband: So did you ask any of the employees that are here today if they were here yesterday morning? You know who was here. We’re looking for—not corporate bureaucracy—but immediate accountability.
District Manager: I appreciate that.
Husband: And if not, I will have this whole intersection lined with patriots today. I’m not even joking.
District Manager: I don’t think that you are.
Husband: I’m not. That’s my mother.
District Manager: Like I said, I can’t divulge what is happening in the middle of an investigation. I’m not fully in charge of the line. That’s all I can say. What I can do today is help you get a refund on everything.
Jacqueline Garretson: Yes, please refund her. It doesn’t matter if you’re left or right—what happened is wrong, right? And this adds fuel, putting salt in a wound. It just does. I knew Charlie personally, so you’re adding to that.
Husband: I’ll tell you what—you guys picked the wrong person this time. We’re looking for immediate accountability and action, not just corporate callbacks and investigations. I’m talking 5:00 PM today. I want some form of action taken against the employee who represents this business and wrote “loser” on my mother’s cup.
WATCH:
By Wednesday evening, Starbucks had temporarily shut down the Chicago location.
“We asked Starbucks for accountability by 5pm. When we arrived, the store was temporarily closed. Thank you to everyone who has called and stopped into the store over the past 48 hours. We are all Charlie now,” Garretson wrote.
Starbucks corporate later issued a statement.
“There are no restrictions on customers using Charlie Kirk’s name on their order, and we are following up with our team.”
But the response only fueled more anger, especially after former New York City Mayor Rudy Giuliani weighed in.
Despite promises from management, Garretson revealed on Thursday that neither the district manager nor Starbucks corporate had reached out more than 48 hours later.
“48+ hours into #LoserGate and still no call back from the District Manager (even though he promised). Corporate hasn’t reached out either despite multiple attempts. Store is closed, only the drive-thru is open — so I can’t even follow up in person,” she posted.
The Gateway Pundit has reached out to Starbucks for comment.
Nope. There are so many fake complaints nowadays, from any side. As a manager, he had to make sure of it, unless there’s a video. Even that is not a guarantee today as AI may have generated the video.
After paying, fling the contents across the counter. Walk out. No attack. Just make them clean it up.
One that allows me to have the balls to know right from wrong. How about you mushy middle man?
He knew what happened for more than 24 hours. It’s pathetic that there are so many excuse makers on Free Republic that want to cover for leftist radical shit
I suggest you don’t consider working for a company-owned store of a multinational brand. You probably wouldn’t last long.
I suggest you wake up to leftist garbage pretending their radical tyranny is normal
Unless I have absolutely no choice, I will not enter a Starbucks. First of all, the coffee absolutely sucks, it tastes burned, even the Blonde. Second, the place basically caters to the so-called hipsters, which are the antithesis of the kind of person I am. I will go to a Dunkin’ Donuts and have coffee, or I will go to a Black Rifle Coffee Company shop, or I’ll just go to a local breakfast place and have a good cup’a’joe.
Incidents like this, or the ones where they refuse to write Charlie Kirk on the cup when someone gives them that name, only reinforce why I don’t want to give that company any business. Even if they do write Charlie’s name on it, due to a corporate mandate caused by a severe backlash, you now have to worry about whether somebody’s going to spit in your coffee or put in something else that doesn’t belong. Hell, if they rejoice when someone gets assassinated, they will think nothing of adulterating your coffee. Maybe they will lose enough customers to change the way that they handle customers. Making coffee should not be political, just as most business should not be political. I am in business, and I avoid talking about politics or religion, just because I don’t wish to antagonize people that are paying for my lifestyle. I cannot understand why other businesses are so stupid as to allow their employees to cost them money by gratuitously insulting people.
I have no idea if this manager is ‘leftist garbage’. You don’t either; you just want to dictate how he handles a problem in his store.
He seemed perfectly polite, not ‘tyrannical’, in his conversation with the complainants and probably has to gather information before making a decision to discipline or fire someone.
I swear, some of the people here are as bad as the infantile leftists stamping their feet and demanding compliance with their wishes.
Pro Kirk coffee shop in San Diego:
https://x.com/IsabellaMDeLuca/status/1968720214343708751?t=aWR6311F2BRYrQI5xJSnFQ&s=09
Video of the son and dil confronting the Starbucks about the mom’s “loser” cup. I’m somewhat impressed that they spelled loser with one ‘o’.
https://x.com/IsabellaMDeLuca/status/1968720214343708751?t=aWR6311F2BRYrQI5xJSnFQ&s=09
I’m torn as well. I get your point.
Yeh, I saw people mocking him on X and even accusing him of being the one writing it on the cup. Not good to act like the leftist mob does.
“ I’m somewhat impressed that they spelled loser with one ‘o’.”
Practice.
They have probably done it more than once.
Or have talked about it.
closet lefty defending leftist starbucks and their freak employees. good job LOL
I’ve often wondered if some of the people on this site ARE the ‘leftist mob’, working to make FR look bad...
That’s exactly what I think. Nobody has ever told these precious Z kids “No”. Nobody has taught them etiquette. They know nothing about consequences. They know their sh!t doesn’t stink — because Mommy and Daddy have told them so.
They jeopardize their employers’ businesses, and often the employers are OK with that. It’s easier than dealing with the crap.
I’ve always liked their coffee, but haven’t had any since 2008. My fellow carpoolers took me there on the way to work the day I retired.
I wouldn’t spend money there myself due to politics.
I think it’s Benny Johnson who is calling what’s happening now as “Consequences Culture”.
Local Starbucks now saying this didn’t happen and customer most likely wrote it themselves.
Easy. A huge group go in and give their name as “Loser”. When they refuse, you just walk out. Real customers see the line and say “forget it”.
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