a 2010 book on ‘why insurance companies don’t pay claims and what you can do about it’, called ‘Delay, Deny, Defend’.
If this happened at the insurance company that I had recently, they would have had tens of thousands of suspects.
Delay, Deny, Defend: Why Insurance Companies Don’t Pay ...
Amazon.com
https://www.amazon.com › Delay-Deny-Defend-Insura...
The book was written as a self-help to consumers, and also as an expose’ about the how insurance companies can be dishonest by delaying payment, then denying ...
“a 2010 book on ‘why insurance companies don’t pay claims and what you can do about it’, called ‘Delay, Deny, Defend’”
I did not know this. Now this all makes sense.