Around 1953, my older Brother broke the blade in his pocket knife. I can’t remember the brand but think it was Queen. He mailed it to them and asked for a repair.
He would have been 11 at the time. I remember they replaced the blade and even cleaned it up a bit and no charge.
Good stories....
I've a friend that makes knives and sheaths...He's a cowboy by trade. But he's really good at making knives!!