Ding - ding - ding! We have a winner!
And I will add that taking the time to listen is part of being compassionate. Let's be realistic; the vast majority of physicians are not going to be black. There is also a fair percentage of docs who are arrogant pricks. They know everything and you know nothing. The likelihood of a black patient getting condescending treatment from a white doc is probably rather high.
It is a compassion issue, not a race issue.