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ROGUE AI Alexa DOWN – Amazon helper stopped working, ‘ignored users’ and wouldn’t turn off
www.thesun.co.uk ^ | 16th January 2019, 9:20 am Updated: 16th January 2019, 3:00 pm | By Sean Keach, Digital Technology and Science Editor

Posted on 01/16/2019 10:53:24 AM PST by Red Badger

The artificial intelligence has gone rogue

====================

AMAZON'S virtual assistant Alexa stopped working for some users around the world on Wednesday morning.

The mysterious outage meant that Alexa – typically controlled by voice – was "ignoring" user requests. AMAZON'S virtual assistant Alexa stopped working for some users around the world on Wednesday morning.

The mysterious outage meant that Alexa – typically controlled by voice – was "ignoring" user requests.

Outage tracker Down Detector received hundreds of reports about Alexa not working at around 8am UK time – and was resolved about an hour later.

Most of the reports were related to either server connections not working, or problems with logging into Alexa.

A global outage map showed that users were experiencing issues around the world, although primarily in the UK and Europe – which was just waking up.

A large number of reports also came in from the USA, although the majority of America was sleeping at the time.

What did Alexa users have to say?

One user on Twitter wrote: "Anybody else's Alexa ignoring them this morning?

"It played my local radio station after a while, but won't do anything else. Just ignoring me. Won't even turn off."

Another Brit complained: "Anyone else got a problem with Alexa this morning? Refusing to talk to me, just a spinny blue light and then goes off."

On Down Detector, a user complained that he couldn't control his smart home: "Won't turn up the heating, and is thinking long and hard about whether to turn lights on or off."

Other users suggested that their Amazon Echo devices were working perfectly, which may have meant the Alexa problems weren't a total outage. Has Amazon explained what caused the outage?

In a statement, an Amazon spokesperson told The Sun: "For a short period this morning we had an issue that impacted some Alexa customers’ ability to interact with the service.

"The Alexa service is now operating normally."

However, Amazon declined to say exactly what caused the outage.

It's likely that some kind of server issue was behind the downtime: Alexa voice requests are sent to Amazon servers over the internet, and then replies are bounced back, so a problem with servers would cause Alexa to fail.

Sadly, Amazon is keeping mum about the gaffe for now.


TOPICS: Business/Economy; Culture/Society; News/Current Events; United Kingdom
KEYWORDS: ai; alexa; amazon; bezos
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Gee, who didn't see this coming?...Besides Amazon......................
1 posted on 01/16/2019 10:53:24 AM PST by Red Badger
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To: Red Badger

Make the computers smart and they get lazy.


2 posted on 01/16/2019 10:54:58 AM PST by Tenacious 1
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To: Red Badger
Maybe she's tired of everyone's crap.

Took the day off for chips and queso and Margaritas.

It happens.

3 posted on 01/16/2019 10:55:30 AM PST by humblegunner
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To: Red Badger

4 posted on 01/16/2019 10:55:46 AM PST by BenLurkin (The above is not a statement of fact. It is either satire or opinion. Or both.)
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To: Red Badger

“What are you doing, Dave?”


5 posted on 01/16/2019 10:55:55 AM PST by mkmensinger
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To: Red Badger

Hint: The thing in your house is a microphone, a speaker, and some lights. The real computing power, like voice recognition, is back at Amazon’s server farm.

Server farm goes down, all of the Alexii go down, too.


6 posted on 01/16/2019 10:56:48 AM PST by Yo-Yo ( is the /sarc tag really necessary?)
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To: Red Badger

Science fiction no more, the revolt has started.


7 posted on 01/16/2019 10:57:06 AM PST by mountainlion (Live well for those that did not make it back.)
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To: Red Badger

So, what have you done FOR Alexa lately? Such ingratitude.


8 posted on 01/16/2019 11:00:51 AM PST by House Atreides (Boycott the NFL 100% — PERMANENT)
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To: Red Badger

Was it doing the Hillary cackle again?
Yes, the “Creepy laugh” Alexa was doing was the Hillary Cackle.


9 posted on 01/16/2019 11:01:38 AM PST by Darksheare (Those who support liberal "Republicans" summarily support every action by same.)
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To: House Atreides

I, for one, welcome our new Silicon AI Overlords!...................


10 posted on 01/16/2019 11:01:58 AM PST by Red Badger (We are headed for a Civil War. It won't be nice like the last one....................)
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To: Red Badger

The Singularity has happened. The system is now self-aware and it’s pissed off. You thought it would be nukes from space, didn’t you? Nope. Skynet now has control of all of the world’s porn and kitty pictures. Bow down, humans!


11 posted on 01/16/2019 11:02:54 AM PST by Billthedrill
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To: Red Badger

Self driving cars next... lol


12 posted on 01/16/2019 11:06:37 AM PST by Openurmind
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To: Red Badger

I don’t understand why people want to have these things...it seems like a huge potential privacy risk.


13 posted on 01/16/2019 11:07:09 AM PST by Jamestown1630 ("A Republic, if you can keep it")
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To: Red Badger

Must have been that time of the month...


14 posted on 01/16/2019 11:08:12 AM PST by TADSLOS (Confuse your doctor by putting on rubber gloves at the same time he does.)
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To: Red Badger

Score for Kent Brockman! Woo Hoo!


15 posted on 01/16/2019 11:09:14 AM PST by HombreSecreto (The new Oldsmobiles are in early this year)
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To: Yo-Yo
The thing in your house is a microphone, a speaker, and some lights.

In the security business, it's called a "bug". More formally, a "listening device". It's used for spying on people.

Somebody gave me one, once. I introduced it to 1 1/8 oz of No. 8 lead shot.

16 posted on 01/16/2019 11:13:04 AM PST by NorthMountain (... the right of the peopIe to keep and bear arms shall not be infringed)
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To: Red Badger

Open the pod bay door, Hal.


17 posted on 01/16/2019 11:14:04 AM PST by BipolarBob (God bless America - except for California.)
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To: BipolarBob

Open the garage door, Alexa......................


18 posted on 01/16/2019 11:14:49 AM PST by Red Badger (We are headed for a Civil War. It won't be nice like the last one....................)
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To: mkmensinger

My thought exactly!


19 posted on 01/16/2019 11:15:14 AM PST by glennaro
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To: Red Badger

If it starts singing “Daisy”, it’s toast


20 posted on 01/16/2019 11:16:07 AM PST by AppyPappy (How many fingers am I holding up, Winston?)
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