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IPad Glitch Affects American Airlines Flights, Issue Likely Related To Recent Software Update
.ibtimes.com ^ | April 29 2015 | Kukil Bora

Posted on 04/29/2015 1:42:41 AM PDT by Mad Dawgg

Several American Airlines flights were delayed Tuesday night after a software glitch occurred in the Apple iPads provided to pilots, forcing authorities to return planes to the gates to fix the malfunction, the Verge reported. The affected flights reportedly included AA2413, AA2276, AA1654, AA235 and AA128.

Passengers were reportedly asked to exit the aircraft. American Airlines first confirmed the issue to a passenger, named Bill Jacaruso, who was traveling to Austin from Dallas/Fort Worth airport on flight AA1654.

“Some flights are experiencing an issue with a software application on pilot iPads,” Andrea Huguely, a spokeswoman for the American Airlines, told the Verge. “In some cases, the flight has had to return to the gate to access a Wi-Fi connection to fix the issue. We apologize for the inconvenience to our customers. We are working to have them on the way to their destination as soon as possible.”

Another representative for the airline said that the issue, which had affected "a few dozen flights," had been identified and that a fix was being worked on.

(Excerpt) Read more at ibtimes.com ...


TOPICS: Business/Economy; News/Current Events
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To: Swordmaker
"Where was the FAA involved in the grounding of these planes? It was not except their general regulations."

More fallacies.

The plane could not fly until the issue was fixed WHY because because the FAA sez so in the rules. No flight docs no flight. Thus the FAA WAS involved they set the rules they said the planes can't fly until the doc oare on the plane and available.

"You've been using that "Sparky" epithet for months against us, despite repeated requests that you cease and desist. . . insulting us and other Apple users, and bashing Apple. More proof, as if any were needed, of your delusionary hatred against all things Apple and us. Deliberately confusing your "sparks" so you can bash either of us doesn't cut it either. It makes you look extremely petty. But that's ok. You are"

The Sparky moniker doesn't come out till you start with the name calling. And you complaining about it when you where the first to start is about the funniest damn thing I've read in a while.

Bottom line Sparky you are called such because you went there first. ANd now we have even more Ad Hominem Fallacy from you to try and obfuscate that the FAA has approved the use of a Consumer goods device that if they don't work because of an update glitch the planes won't fly till they are fixed OR they have hard copy available on the flight which apparently they don't.

Lear this phrase. Single point of failure.

181 posted on 04/29/2015 11:36:32 PM PDT by Mad Dawgg (If you're going to deny my 1st Amendment rights then I must proceed to the 2nd one...)
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To: Mad Dawgg; Swordmaker

LOL ... yeah, the entire fleet was affected if you call a pilot briefing being affected ... :-) ...

Leave the “understanding” of the situation to the adults.


182 posted on 04/29/2015 11:39:30 PM PDT by Star Traveler (Remember to keep the Messiah of Israel in the One-World Government that we look forward to coming)
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To: Mad Dawgg
Quote Mad Dawgg "Apple's system, Apple's software, Apple's fault."

Yes, LYING. QED.

183 posted on 04/29/2015 11:41:02 PM PDT by Swordmaker (This tag line is a Microsoft insult free zone... but if the insults to Mac users contnue...)
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To: Star Traveler
Sparky the entire 737 fleet of AA was reported affected. I didn't make it up that is exactly what was reported.

Now on the other hand upthread you claimed it was only five planes. So maybe you should consider that before making claims about adults and all being I stated fact (There were many news stories Saying the entire AA 737 Fleet was affected) however you were dead wrong being many more reported in fact I can't find a single story that sez only 5 were affected.

SO bottom line once again the Sparky was wrong and the Dawgg was right....

hahahah

184 posted on 04/29/2015 11:46:17 PM PDT by Mad Dawgg (If you're going to deny my 1st Amendment rights then I must proceed to the 2nd one...)
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To: Mad Dawgg; Swordmaker

For the very few planes that discovered a problem, it wasn’t a problem when they loaded the information on the iPad, outside of the app that had the problem. No one had a problem after them, because they were briefed ahead of time.

But, then with you, being briefed beforehand is akin to shutting down the fleet ... LOL ...

The only “ point of failure” in evidence here, is in your mental capabilities ... :-) ....


185 posted on 04/29/2015 11:46:50 PM PDT by Star Traveler (Remember to keep the Messiah of Israel in the One-World Government that we look forward to coming)
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To: Mad Dawgg

Like I said, it’s only in your limited comprehension that you would consider being briefed beforehand as affecting the entire fleet. With your mental challenges, you would say that the whole fleet is affected every day, as the pilots are briefed every day by their company ... LOL ...

Leave the real thinking to the adults ... :-) ...


186 posted on 04/29/2015 11:51:38 PM PDT by Star Traveler (Remember to keep the Messiah of Israel in the One-World Government that we look forward to coming)
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To: Star Traveler; Mad Dawgg
The only “ point of failure” in evidence here, is in your mental capabilities ... :-) ....

He doesn't WANT to understand. In his delusionary world it HAS to be Apple's fault, no matter what, just as it HAS to be Apple's software no matter who wrote it, published it, etc.

I gather it his theory that because the Apple iPad can be updated, that software Apps can be also updated, that this is a FAILING on Apple's part for not making the iPad totally fixed in time, un-updateable, unable to add any data or anything to it.

Had the iPad been designed and made that way, Mad Dawgg's way, had it been made PERFECT in the first place, none of this would or could possibly have happened. Then you see, in that scenario, it IS Apple's fault for not making a GOD device, that can do everything perfectly every time, forever and ever, Amen. Thanks be to Apple.

187 posted on 04/29/2015 11:52:54 PM PDT by Swordmaker (This tag line is a Microsoft insult free zone... but if the insults to Mac users contnue...)
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To: Swordmaker
"Yes, LYING. QED."

One problem you left out the relevant part. Apple Software allows the App maker to update the app. The update shutdown the unit as reported.

A software bug that is suddenly causing iPads, used as "electronic flight bags" (EFBs) by pilots for American Airlines, to shut down and become unresponsive is causing delays and groundings of "several dozen" flights on the airline as experts scramble to identify the issue. "The pilot came on and said that his first mate's iPad [had] powered down unexpectedly, and his had too

Apple's software allowed an update by a third party to shutdown their unit.

APLLE'S FAULT! QED!

188 posted on 04/29/2015 11:54:26 PM PDT by Mad Dawgg (If you're going to deny my 1st Amendment rights then I must proceed to the 2nd one...)
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To: Mad Dawgg; Swordmaker

Mad-dog ... you are simply certifiable ... if ever there was a case ... LOL ..

You persist in digging a deeper hole for yourself about matters of which you evidence you have no understanding.


189 posted on 04/29/2015 11:58:10 PM PDT by Star Traveler (Remember to keep the Messiah of Israel in the One-World Government that we look forward to coming)
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To: Star Traveler
"Like I said, it’s only in your limited comprehension that you would consider being briefed beforehand as affecting the entire fleet."

Sparky I didn't make it up. It was reported multiple times in many different news outlets. However I still can't find a single story that sez only 5 were affected as you claimed.

So once again Me right, you wrong. And no matter how hard you try to spin it them be the facts Sparky.

190 posted on 04/29/2015 11:58:36 PM PDT by Mad Dawgg (If you're going to deny my 1st Amendment rights then I must proceed to the 2nd one...)
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To: Star Traveler; Mad Dawgg; dayglored; amigatec; Loud Mime; IncPen
As proof of my contention of his position, consider this statement of Mad Dawgg's

"Apple's software allows App updates. App updates can glitch the unit so it does not perform to FAA standards thus Apple's software Apple's fault."

The sheer irrationality of that statement stands on its own. Because a computer can load new software updates, it is somehow the computer manufacturer's and the OS design that is at FAULT. . The fact that it is a computer with a flexible working operating system at all is at fault. Irrational luddite!

191 posted on 04/29/2015 11:59:19 PM PDT by Swordmaker (This tag line is a Microsoft insult free zone... but if the insults to Mac users contnue...)
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To: Swordmaker
No Sparky I said the fix is simple no updates to the software on Airline iPads till the FAA approves them OR they have Hard copy ready to roll.
192 posted on 04/30/2015 12:01:20 AM PDT by Mad Dawgg (If you're going to deny my 1st Amendment rights then I must proceed to the 2nd one...)
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To: Mad Dawgg; Swordmaker

You’ve already proven you don’t understand tech stuff ... are you going to demonstrate you can’t count in your own article? ... LOL ...


193 posted on 04/30/2015 12:01:46 AM PDT by Star Traveler (Remember to keep the Messiah of Israel in the One-World Government that we look forward to coming)
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To: Swordmaker; Mad Dawgg; dayglored; amigatec; Loud Mime; IncPen

I’ve never seen anyone more dense ... or irrational as Mad-dog ... :-) ...


194 posted on 04/30/2015 12:04:23 AM PDT by Star Traveler (Remember to keep the Messiah of Israel in the One-World Government that we look forward to coming)
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To: Swordmaker
Either Apple designed their software in away that third party apps can shut down their units or they didn't.

And being we have clear evidence that is exactly what happened there is no irrationality in fact it is just that.

FACT!

195 posted on 04/30/2015 12:05:09 AM PDT by Mad Dawgg (If you're going to deny my 1st Amendment rights then I must proceed to the 2nd one...)
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To: Swordmaker; Mad Dawgg

Someone earlier in this thread was asking what was wrong with him. I sai that what was wrong with Mad-dog was that he hates iPads and iPhones! ... LOL ...

He’s definitely established his credentials as an APPLE-HATER TROLL. I should send him his gold star for joining the ranks ... :-) ...


196 posted on 04/30/2015 12:09:32 AM PDT by Star Traveler (Remember to keep the Messiah of Israel in the One-World Government that we look forward to coming)
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To: Mad Dawgg; Swordmaker

You need to get a tutor to help you with this stuff. It didn’t shut down the iPad. It shut down the app ... :-) ...

We already knew you hated Apple products, but we had no idea that you were that mentally challenged about tech matters.


197 posted on 04/30/2015 12:14:21 AM PDT by Star Traveler (Remember to keep the Messiah of Israel in the One-World Government that we look forward to coming)
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To: Mad Dawgg; Swordmaker

LOL ... I see you’re resorting to rumors by passengers ... versus ... statements by the company, on the record ... :-) ...

— — —

American Airlines planes grounded by iPad app error
http://www.bbc.com/news/technology-32513066

“We experienced technical issues with an application installed on some pilot iPads,” said a spokesman.

“This issue was with the third-party application, not the iPad, and caused some departure delays last night and this morning.

“Our pilots have been able to address the issue by downloading the application again at the gate prior to take-off and, as a back-up, are able to rely on paper charts they can obtain at the airport.

“We apologise for the inconvenience to our customers.”

American Airlines pilots use an app called FliteDeck, which is made by the Boeing subsidiary Jeppesen.

The issue was caused by a duplicate chart for Reagan National Airport in American’s chart database,” said Mike Pound.

“The app could not reconcile the duplicate, causing it to shut down.

“We were able to remedy the situation quickly, and instruct pilots to uninstall and reinstall the app.

“Until the chart database is updated, AA pilots flying to or from National will use PDF [portable document format] images of the chart, outside of the app.”


198 posted on 04/30/2015 12:22:37 AM PDT by Star Traveler (Remember to keep the Messiah of Israel in the One-World Government that we look forward to coming)
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To: Mad Dawgg; Swordmaker

The evidence in this thread shows that Apple designed its software to specifically shut down your brain with each software update ... LOL ...


199 posted on 04/30/2015 12:25:26 AM PDT by Star Traveler (Remember to keep the Messiah of Israel in the One-World Government that we look forward to coming)
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To: Mad Dawgg; Star Traveler; dayglored; IncPen; amigatec
Apple's software allowed an update by a third party to shutdown their unit.

Other reports say the APP quit, not the iPad. Let's look at the rest of the "updated report" from MacNN:

"Update: An American Airlines representative has clarified what actually happened in a statement obtained by MacNN. The issues, which centered around the Jeppeson Mobile Terminal Chart app, was caused by an update pushed automatically to pilots' iPads that had an updated runway map for a specific airport -- Ronald Reagan Washington National -- that caused a conflict with existing versions of the app, causing the iPad to crash. "[The issue] was not a system-wide or a fleet-type problem," said spokesperson Casey Norton. The problem occurred only when pilots "accessed a particular map. SOURCE

Company IT departments have special app channels for doing that for proprietary iPads. I do it for the iPads under my control. Also apps on iPads operate in sandboxes. This article is one of the early ones. The later articles I read stated the App quit repeatedly on trying to load the route the pilots were to fly when it attempted to load the charts. I think the App shut down, not the iPad. Having an App cause a full kernel crash on a UNIX system is very hard to accomplish. I've never seen one. iPads issued to pilots come from the Airlines and any software on them are controlled by the company IT department. Any "pushing" done would come from them, not Apple.

200 posted on 04/30/2015 12:31:58 AM PDT by Swordmaker (This tag line is a Microsoft insult free zone... but if the insults to Mac users contnue...)
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