Sorry if you think I showed up to badmouth Apple; I was just sharing my experience with the only product of theirs that I have and was not particularly impressed.
Star Traveler: after doing some web searching I found out that backup does not work on music or videos you didn’t buy from the iTunes Music Store, as well as any photos you didn’t take with the device but instead uploaded to it from a Mac or PC.
I do believe that I pointed that out for iCloud, but Apple has provided a guaranteed way to take care of that through the iTunes backup. All you have to do is back it up that way and you’re covered. So, Apple has not left you out in the cold.
In addition, if you wanted to have a cloud backup, you could use something like Dropbox to take care of it that way.
BUT, if you wanted to get fancy, there are humongous WiFi drives that you can have with you - like just leave it in your car - and you can have your entire existing library of EVERYTHING you own on it.
That's TOTALLY NOT TRUE! None of my music was purchased from the iTunes Store, and I have many pictures from many sources, created, downloaded, taken, shared, doesn't matter, it ALL back-ups perfectly fine. Again WHO IS GIVING THIS IDIOTIC INFORMATION???? Lies!