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Verizon Tells Employees English Only, Please
The Tampa Tribune ^ | Aug. 23, 2013 | ichard Mullins | Tribune Staff

Posted on 08/24/2013 4:41:24 AM PDT by Iron Munro

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To: Vermont Lt
“Telling someone they cannot speak their native language on their own time is an idiot”

It has not been suggested that people can't speak whatever language they prefer on their own time.
It is usually forbidden at professional workplaces.

I gather English is not your native language.

Paranoid whites/Anglos as you call us, have the same ability to learn a second and third language as everyone else.
First by mere osmosis, next by serious study.
We generally pick up on the “dirty words” and insults first.

People of any native language can generally comprehend a large number of often heard phrases, even of several different foreign languages, in multilingual environments.

Did you really think anyone, of any language, doesn't know foreign language rude trash talk when they hear it?

Perhaps you are not quite as correct as you think you are, on this issue.
For some odd reason, certain foreign cultures tend to think their languages and local dialects are super-secret codes to english speakers.

LOL!

41 posted on 08/26/2013 4:51:30 PM PDT by sarasmom (The obvious takes longer to discover for the obtuse.)
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To: sarasmom

I figure you are a rather plump call center supervisor or team leader.

I had dozens of you working for me. Generally in their forties—really old school.

You think that it’s your workplace and you know your customers. As the world consolidated, you got moved into larger, and larger call centers. It brought you from the suburbs into the city. New languages and new food. New performance standards—that you had trouble meeting.

Then, when the promotions came, they went to those brown girls.

Am I close?

Well, I was the guy orchestrating that. You girls thought I was the devil himself. That was after you whispered behind my back about how I was sleeping with that cute secretary, or new supervisor. You made comments when my wife and kids came into visit..

Just as you think those brown people are talking about you in that different language.

Yes, I know you. I reviewed you. I set the standards. You failed to meet the new standards because”you took care of the customer..not like those new girls. You know the Spanish ones.

Twenty years I did that. I’ve known dozens of reps like you.

And you want it to be 1986 again.


42 posted on 08/26/2013 7:38:26 PM PDT by Vermont Lt (Quis custodiet ipsos custodes? Who will watch the watchers?)
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To: Vermont Lt
I've never worked in or for a call center.

I have worked in various positions, both in this country, the USA, and several others, where most people were
bilingual or multilingual.

I have often encountered the output of various call centers, some apparently run by people such as yourself.

....one of the many reasons I never accepted a position at “your” type of business.

43 posted on 08/27/2013 4:22:30 PM PDT by sarasmom (The obvious takes longer to discover for the obtuse.)
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To: sarasmom

If you haven’t worked in a call center then you are talking crap about stuff you know NOTHING about. Stick to your own profession. You would suck as a call center manager.


44 posted on 08/27/2013 4:25:48 PM PDT by Vermont Lt (Quis custodiet ipsos custodes? Who will watch the watchers?)
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To: Iron Munro
Well! I am delighted that I am a recent Verizon customer, then!

(Note to the NSA: Can you hear me NOW??)

45 posted on 08/27/2013 4:29:16 PM PDT by Lazamataz (Early 2009 to 7/21/2013 - RIP my little girl Cathy. You were the best cat ever. You will be missed.)
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To: Vermont Lt

“Telling someone they cannot speak their native language on their own time is an idiot.”

Anyone not capable of speaking English as their primary language in a workplace is an idiot.


46 posted on 08/27/2013 4:29:53 PM PDT by CodeToad (Liberals are bloodsucking ticks. We need to light the matchstick to burn them off. -786 +969)
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To: CodeToad

Again, we are NOT debating whether or not they should speak English in the fulfillment of their jobs—they are expected to, and they do.

The debate is whether two natural Spanish speakers should be “forced” to speak only English in the bathroom, break room, parking lot, etc. when they are on their own time and off the clock.

To expect them to is unenforceable. And it just leads to more problems. It’s crap thinking like this that sends these employees right into the hands of big unions.


47 posted on 08/27/2013 4:58:56 PM PDT by Vermont Lt (Quis custodiet ipsos custodes? Who will watch the watchers?)
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To: Vermont Lt
The debate is whether two natural Spanish speakers should be “forced” to speak only English in the bathroom, break room, parking lot, etc. when they are on their own time and off the clock.

Address them angrily in Russian, or Japanese...or make up your own language.

48 posted on 08/27/2013 5:03:28 PM PDT by ROCKLOBSTER (Celebrate "Republicans Freed the Slaves Month")
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To: ROCKLOBSTER

I usually just grunted and growled. At least that is what they would say.


49 posted on 08/27/2013 6:44:36 PM PDT by Vermont Lt (Quis custodiet ipsos custodes? Who will watch the watchers?)
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To: Vermont Lt
Do keep it up!

The longer you keep posting, the more you out yourself.
No, I would never have excelled at your chosen profession. I also would not make a good thief or union chief.
Perhaps it is a cultural thing....

I note that you have now moved the “bar” to erroneously claim that Verizon is forbidding people to speak in any language they want, on their own personal breaks or at private lunches.

Bad form.
We call that a strawman argument around here.

I don't really care if you knew that or not.
Most of the rest of us do. Are you feeling excluded now? LOL!

50 posted on 08/27/2013 6:58:26 PM PDT by sarasmom (The obvious takes longer to discover for the obtuse.)
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To: Vermont Lt

“The debate is whether two natural Spanish speakers should be “forced” to speak only English in the bathroom, break room, parking lot, etc. when they are on their own time and off the clock.”

Employees are never off the clock when on premise. Maybe they are not getting paid at the moment, but that does not mean they get to refuse to abide by property owner rules.


51 posted on 08/27/2013 7:34:05 PM PDT by CodeToad (Liberals are bloodsucking ticks. We need to light the matchstick to burn them off. -786 +969)
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To: sarasmom

Yeah, feeling excluded on the Internet. That makes me feel all scared.

Anyway, your expertise on the subject is pretty much, “I’ve talked” on the phone. So, go back to baking cookies for the first day of school.


52 posted on 08/27/2013 8:02:42 PM PDT by Vermont Lt (Quis custodiet ipsos custodes? Who will watch the watchers?)
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To: Vermont Lt

LOL!

As I have previously stated on this same thread, you out yourself more, with every post you make.


53 posted on 08/28/2013 7:36:17 PM PDT by sarasmom (The obvious takes longer to discover for the obtuse.)
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To: Iron Munro
Great idea. The next time I call to pay my bill I better not have to push 1 for English.

HA! Right.

54 posted on 08/28/2013 7:37:38 PM PDT by Texas Eagle (If it wasn't for double-standards, Liberals would have no standards at all -- Texas Eagle)
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