Posted on 05/17/2013 9:59:04 AM PDT by Sub-Driver
IRS Commissioner on Scandal: ‘We Provided Horrible Customer Service’ May 17, 2013 By Penny Starr
(CNSNews.com) – Acting IRS Commissioner Steve Miller told members of the House Ways and Means Committee at a hearing on Friday that the scandal engulfing the agency for allegedly targeting conservative groups is about poor customer service.
“I can say generally we provided horrible customer service here,” Miller said. “I will admit that.
“We did horrible customer service,” Miller said. “Whether it was politically motivated or not is a very different question.”
Miller made the remark during an exchange with Rep. Pat Tiberi (R-Ohio), who asked the commissioner about Sarah Ingram, the woman who from 2009 to 2012 was in charge of overseeing the division of the IRS which grants tax-exempt status before being promoted to be director of the agency’s Affordable Care Act office.
Tiberi asked Miller who oversaw Lois Lerner, the woman who worked for Ingram and publically apologized at a recent public event for employees giving greater scrutiny to conservative groups seeking non-profit status.
“Who was (Lerner’s) boss in 2011 and 2012?” Tiberi asked. “Who did she report to?”
“I believe it would have been ….” Miller said.
“Sarah Ingram maybe?” Tiberi asked.
“Part of that time and part of that time another gentleman,” Miller said.
“Okay,” Tiberi said. “And that other gentleman has submitted his resignation?”
“I believe so,” Miller said.
“And what is Ms. Ingram doing today?” Tiberi said. “What’s her job title?”
“She works on implementing the Affordable Care Act,” Miller said.
“Okay,” Tiberi said. “Who promoted her to that position?”
“I would have moved her into that position,” Miller said.
(Excerpt) Read more at cnsnews.com ...
Now that's spin!!
“Is this Comedy Central or the US Government?”
It’s B/S. Which could be either or both.
“But you’re gonna love what we do with ObamaCare!”
Calling them the Internal Revenue Service is a huge mistake, they are ANYTHING but a “service.”
Serious. Jail. Time.
Yeah, so did Vlad the Impaler.
Uh, No.
I had “Horrible Customer Service” at the Coconut Creek Pollo Tropicale yesterday.
They got my order wrong, wrapped it “To Go” when I clearly stated I wanted to “Eat In”, Ran out of ice and Iced tea, and there wasn’t a single clean table.
THAT’S “Horrible Customer Service”.
What the IRS did was illegal harassment and intimidation of innocent American Citizens.
Customer service?
Customers?
ANY one buying this is stupider than a box of rocks.
Um...we aren’t customers. We’re your friggin’ employer you dipschit.
Flashback: Schumer, Franken urged IRS to target tea party in 2012
http://dailycaller.com/2013/05/17/flashback-schumer-franken-urged-irs-to-target-tea-party-in-2012/
Yeah and at Dachau the nazi’s hospitality was clearly sub-par, no more than three-star at best.
More like a federal terrorist group. The whole of America is afraid of the IRS.
“box of rocks”
Good description of Benghazi Hussein Obama’s base.
Okay, MILLER, did you REWARD sarah (sic) $100,000+ in bonuses for her excellent work from 2009 thru 2012 in thwarting tea parties and conservative groups vis-a-vis the 2012 election?
Look for the union label (/music)
I swear I thought Semmens had posted this.
It’s a shell game. They just move people around to keep everyone confused.
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