It was explained to me by customer service that Qwest customers on the Sprint network were given the very lowest priority, so that any time a tower was filled to capacity we were the first to be bumped off. For months we were promised that the situation would improve soon.
I assumed that if we went switched to Sprint which meant we would have to pay nearly twice as much per month that at least we would get better service. I also assumed that we would be able to use our expensive Qwest phones. Our service did improve, but Sprint said that they could not allow us to use our Qwest phones because of an agreement that the two companies had made to help prevent Qwest customers whose contracts were up from switching to Sprint. It was apparently part of the tower sale agreement. So we had to buy new phones to use the same network.
We purchased another set of expensive phones, and our service improved immediately. I still have those expensive old phones sitting in a closet and I am still mad about it. That is what this “unlocking” thing is about... keeping customers who own their phones and are out of contract from switching to the up and coming pay as you go providers.
There is no “good” or “fair” deal with cell phones, period regardless of the company.
Yeah, its hard to not agree having instant communication is good thing, just can not figure out how anyone got by before.
I refuse to buy in on the Smart Phone craze. My business in sales makes timely communication essential, but why the hell anyone thinks they can not live without texting, getting emails on the second or apps and incessantly photographing every possible thing is beyond me.