Skip to comments.Chick-fil-A to become 3rd largest fast-food chain in US sales amid growing popularity
Posted on 05/09/2019 11:25:12 AM PDT by SeekAndFind
Chick-fil-A is set to become the third largest fast-food chain in the United States as their signature chicken sandwiches and waffle fries continue to soar in popularity.
Over 50 years after opening the first restaurant in the Atlanta area, Chick-fil-A's sales numbers have risen significantly, bested only by McDonald's and Starbucks, according to food-service consultancy Technomic Inc, as reported by the Wall Street Journal. The company remains privately-owned.
Weve been pretty consistent in how, over multiple decades, were going to take it slow and steady, said Mark Moraitakis, a Chick-fil-A senior director, speaking of the companys growth.
Its paid off for us.
In the past 10 years, the restaurant's sales have tripled to $10.2 billion in 2018.
The restaurant is especially popular among Christians in part because of the vision and values of the founding family. The restaurant chain has maintained over the years its policy of being closed on Sunday to honor the keeping of the Sabbath.
The restaurant is also known for friendly customer service from staff. When customers say "thank you" to the employees they are trained to respond with "My pleasure."
Chick-fil-A has approximately twice as many locations as they did in 2007, many of which are located in the South.
"Each year since 2015, Chick-fil-A has been the top-rated fast-food restaurant on the American Customer Satisfaction Index, which considers factors such as staff courtesy and restaurant cleanliness," the WSJ noted.
"Among limited-service U.S. restaurants that mainly serve chicken, Chick-fil-As market share rose to 33% last year from 18% in 2009, while the market share of Yum Brands Inc.s KFC chain fell to 15% from 29% in that time, according to data tracker Euromonitor."
Chick-fil-As success has also reportedly lessened hamburger sales, according to consultants and industry executives.
The company has continued to make headlines for its consistently good customer service but has also received negative press as it continues to draw the ire of liberal groups and politicians because of the stated views of the restaurant's owners and previous donations to groups that oppose same-sex marriage.
In March, the city council of San Antonio, Texas, voted to bar the chain from opening in the city airport over what they called "anti-LGBT behavior."
We hope they will experience for themselves that Chick-fil-A embraces all people, regardless of race, gender, ethnicity, sexual orientation or gender identity, Chick-fil-A told CP in a statement, after it reached out to the city for a dialogue with the council.
This was preceded by Rider University in Lawrenceville, New Jersey, rejecting a student body request to allow a Chick-fil-A restaurant on campus.
The university claimed that the fast food companys views on LGBT issues have not sufficiently progressed enough. In response, one of the schools deans, Cynthia Newman of the College of Business who is a committed Christian, submitted her letter of resignation in February in protest the school's move.
Chick-fil-As corporate values first came under fire in 2012, when its President Dan Cathy affirmed his stance in support of traditional marriage. In 2014, he said he regretted wading into the marriage debate.
The fast-food company announced in July its plans to open its first location outside the U.S., in Toronto, Canada.
Congratulations to a great company and thanks to the lunatic left for helping make this possible.
Liberals are deeply saddened.
Leftists, how’s that boycott working out for you?
Smooth move San anbonio. Fidiots. Now I gotta go to ours today.
And they are only open SIX days a week.
Just shows that most people love good chicken and quality service more than fruits.
Funny that it’s the only company that serves chicken, that doesn’t serve chicken.
“voted to bar the chain from opening in the city airport over what they called “anti-LGBT behavior.”
I prefer to consider LGBT behavior anti Bible.
I go there specifically because the lunatic left won’t be there. They stay away like from it like demons do holy ground.
And they accomplish it with a six-day week.
All but one location are franchises
>>When customers say “thank you” to the employees they are trained to respond with “My pleasure.”<<
I noticed they always respond that way. Didn’t know it was a company policy.
Anyway, their waffle fries really are made in Heaven!
I still can't comprehend someone paying $5 for a cup of coffee at Starbucks.
I remember when there was supposed to be a nation wide boycott. So many customers at the Dothan, Alabama one that they had to close the traffic circle.
I just cannot support Chick-fil-A.
Only because I cannot get in their line,
they are so busy.
Congrats! to a wildly successful Christian endeaver.
Unlike a lot of establishments you walk into these days they actually HAVE employees.
And yes, they are very helpful and polite.
So....The boycott is working? LOL!
Fewer burgers equals fewer cows equals fewer cow farts.
You would think AOC would be delighted...