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'Obamacare' helpers frustrated as tech problems stall enrollment
Reuters ^ | October 17, 2013 | By Curtis Skinner

Posted on 10/17/2013 11:26:11 AM PDT by 11th_VA

Oct 17 (Reuters) - Community organizations and non-profit groups that were supposed to help millions of Americans sign up for "Obamacare" are trying to manage mounting frustration with a federal website hobbled by technical problems.

Dozens of these groups, known as "navigators," received federal grants to guide consumers through the government's Healthcare.gov website serving 36 states, which is meant to help the uninsured determine their eligibility for tax credits toward buying private coverage under President Barack Obama's healthcare reform law, known as Obamacare.

The site is allowing only a trickle of users to advance through the enrollment process since its launch on Oct. 1.

(Excerpt) Read more at in.reuters.com ...


TOPICS: Crime/Corruption; Front Page News; Government; News/Current Events
KEYWORDS: obamacare
What if we had a one year delay or ... oh nevermind ...
1 posted on 10/17/2013 11:26:12 AM PDT by 11th_VA
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To: 11th_VA

Well, when the blind lead the blind, they both fall in the ditch...


2 posted on 10/17/2013 11:29:11 AM PDT by Texan5 ("You've got to saddle up your boys, you've got to draw a hard line"...)
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To: 11th_VA

ACORN Navigators are frustrated? Oh, well!


3 posted on 10/17/2013 11:30:54 AM PDT by ConjunctionJunction
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To: 11th_VA

Santa’s “helpers”. In Barry’s U.S., every day is Christmas. “Free” stuff for everybody! If you’re a good little boy and/or girl, Barry will let you visit HIS National Parks and war memorials.


4 posted on 10/17/2013 11:33:18 AM PDT by FlingWingFlyer (Hold on to your sombrero! Here comes amensty! The GOP is on a roll!)
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To: 11th_VA

Some Dems are even talking about it. They will never get it..

“There is a considerable amount of time being spent on the education piece, just explaining things like deductibles and premiums. Before you ever get to a point of examining plans, those kinds of conversations are really necessary,” said Jodi Ray, project director for Florida’s largest navigator, housed in the University of South Florida.

And I’m sure a lot of smelling salts are being used once those enrollees actually LEARN what a premium and a deductible actually IS. What...you mean I have to PAY?? Hoo boy.


5 posted on 10/17/2013 11:33:50 AM PDT by SueRae (It isn't over. In God We Trust.)
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To: 11th_VA

If experienced s/w engineers can’t figure it out, this bunch of arm twisting thugs don’t have a chance.
Too bad I have to pay them to say “Duh?” with my taxes.


6 posted on 10/17/2013 11:33:56 AM PDT by Zathras
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To: 11th_VA

No delay, no respite, let those responsible deal with the fallout.


7 posted on 10/17/2013 11:34:46 AM PDT by JPG (Yes We Can morphs into Make It Hurt.)
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To: SueRae

“And I’m sure a lot of smelling salts are being used once those enrollees actually LEARN what a premium and a deductible actually IS. What...you mean I have to PAY?? Hoo boy.”

my sister lives in public housing. I’ve met tons of people who haven’t paid for a thing in their life.
actually, john Edwards was right, but not in the way he meant. there are two Americas, people who work and freeloaders.


8 posted on 10/17/2013 11:39:23 AM PDT by willywill
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To: willywill

It’s like driving through a hail storm on your way to Cleveland signing up for Obama Care.


9 posted on 10/17/2013 11:42:00 AM PDT by spawn44 (moo)
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To: 11th_VA

German soldiers at certain train stations were just ‘navigators’ too.


10 posted on 10/17/2013 11:43:04 AM PDT by relictele ("An elective despotism was not the government we fought for..." - James Madison)
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To: 11th_VA

Maybe they don't have enough spice in their systems.......

11 posted on 10/17/2013 11:44:23 AM PDT by Red Badger (TANSTAAFL always wins. Always...........................)
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To: FReepers
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12 posted on 10/17/2013 12:01:27 PM PDT by deoetdoctrinae
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To: 11th_VA

Hard to believe this is the same country that safely sent men to the moon and back with calculations made on slide rules and control systems running on electric relays instead of integrated circuits.

Oh - wait!

It’s not the same country, is it?

Nowhere near the same.


13 posted on 10/17/2013 12:16:07 PM PDT by Iron Munro (When a killer screams 'Allahu Akbar' you don't need to be mystified about a motive.)
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To: 11th_VA
Unless the navigators are getting paid on a per-enrollee basis (like with bogus voter registrations), they get their money whether the website is up or not.

So I doubt they're that frustrated.

14 posted on 10/17/2013 12:17:57 PM PDT by MUDDOG
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To: Zathras
If experienced s/w engineers can’t figure it out, this bunch of arm twisting thugs don’t have a chance.

Trouble is that the SW engineers know EXACTLY what happened - because they DELIBERATELY designed the system this way.

Instead of making a simple order processing system [like Amazon's], where you shop first at mirror sites [giving generic info], THEN you checkout [giving personal info] - they make you give the personal info upfront. This is what causes the bottleneck.

They DID NOT want the American Public to see the ACTUAL costs of the plans BEFORE they got your personal info ...

15 posted on 10/17/2013 12:27:37 PM PDT by Lmo56 (If ya wanna run with the big dawgs - ya gotta learn to piss in the tall grass ...)
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To: 11th_VA

Navigators = ACORN. Overweight, low information, urban, union feeders.


16 posted on 10/17/2013 12:31:34 PM PDT by lurk
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To: 11th_VA

The sick little secret is that “navigators” and those who process (type in) paper applications end up using the same oBummerKare servers that are failing for the web sites. There’s no magic workaround.


17 posted on 10/17/2013 1:08:12 PM PDT by catnipman (Cat Nipman: Vote Republican in 2012 and only be called racist one more time!)
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To: Texan5

This is really rich, ya got thousands of community organizers trying to solve technical problems.


18 posted on 10/17/2013 1:20:29 PM PDT by ully2
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To: Zathras
If experienced s/w engineers can’t figure it out, this bunch of arm twisting thugs don’t have a chance.

Something leads you to believe experienced software engineers are involved in this project?

19 posted on 10/17/2013 1:35:51 PM PDT by upchuck (nobamacare must be stopped before it can live down to our expectations.)
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To: 11th_VA

Millions and millions now have insurance. Millions and millions more will have insurance soon. And they’ll all have affordable quality care. And everyone else’s premiums will go down. This is true because obama and his press say it’s true.

But I’ll tell you something that’s not true. There is no evidence that obama care is costing jobs. There’s no evidence because obama and his press say there’s no evidence.

If you’ve lost your job or your premiums have gone up, you’re an anomoly.

You people get with the program! /s


20 posted on 10/17/2013 1:39:19 PM PDT by VerySadAmerican (".....Barrack, and the horse Mohammed rode in on.")
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To: 11th_VA

Dems can tell their supporters that ObamaCare glitches are George’s Bush’s fault, and they’re so stupid they’ll believe it. The press will put on their blinders and they’ll believe it too...


21 posted on 10/17/2013 1:52:10 PM PDT by GOPJ (Brieitbart sent me... Freeper newfreep)
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To: 11th_VA

Once people, particularly young people, are able to freely use the site and learn what their coverage will cost them, the “helpers” will look upon this as “the good old days”.


22 posted on 10/17/2013 1:53:46 PM PDT by JimSEA
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To: ully2

I’ll bet every time they get a complaint about an error message or crash they have a psychotic episode...


23 posted on 10/17/2013 2:31:24 PM PDT by Texan5 ("You've got to saddle up your boys, you've got to draw a hard line"...)
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To: Iron Munro

Slide rulers are damn accurate


24 posted on 10/17/2013 3:27:08 PM PDT by sunrise_sunset
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To: 11th_VA

The whole law is garbage. Delayed garbage is still garbage. I won’t be satisfied until it is repealed entirely!


25 posted on 10/17/2013 5:44:13 PM PDT by opres
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To: Texan5

“Well, when the blind lead the blind, they both fall in the ditch...”

Or it takes village idiots pretending to be knowledgeable ObamaScare helpers to really put the village down!~


26 posted on 10/18/2013 7:47:04 AM PDT by Grampa Dave ( Get our troops out of the middle east and let Allah sort out the Islamofascist losers!)
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