'The system is down': Obamacare glitches go public, reasons unclear

Reuters ^

[Sub-Driver]

'The system is down': Obamacare glitches go public, reasons unclear Photo 7:44pm EDT

By Sharon Begley and Caroline Humer

NEW YORK (Reuters) - Blank boxes where security questions are supposed to appear. Pleas to "be patient." Error messages galore. Notices that "the system is busy right now." Web pages timing out before they load. Garbled lines of text riddled with stray question marks.

Technology experts and government officials were stumped about the reasons for the computer glitches plaguing the Obama administration's launch of new health insurance exchanges. They variously blamed an unexpected deluge of customers and outright errors that information technology (IT) teams labored throughout the day to fix.

Officials scrambled just to keep up with what was working and what was not. In a late-afternoon call with reporters, Marilyn Tavenner, administrator for the Centers for Medicare & Medicaid Services (CMS), said that the federal website running the 36 exchanges operated by CMS had "added capacity" to address the problems with the security questions. Told that users were still blocked by security-question snafus, she said: "We are making improvements as we speak."

[publius911]

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[catnipman]

Colorado obamacare site is royally broken right now. Can’t do anything without creating an account, which is impossible because the “Create Account” button takes you to the same page as the “Login” button.

Did manage to look at some of the plan terms. People are going to be blown away at the costs. Pretty much around $600.00/month for an individual for a low end plan with around $5,000.00 deductible and $6,000.00 out of pocket.

If the House Pubs can hang tough for another week, the entire country will be begging them to stop this train wreck.

[VerySadAmerican]

Of course they’re saying it’s because so much traffic. But are they saying the only ones who signed up are the only ones who could get through? Maybe it could be sticker shock.

Can anyone tell me if the first payment has to be made at sign up? If so, how?

[yorkiemom]

It is simply astonishing to me how the proggies can look at this fiasco and not realize that it isn't their ticket to power, it's their ticket to irrelevance.

I hope you're right.

[Lmo56]

I work in telecom and do the IT beta [actual user] testing for my department.

We have a single word for the way they implemented this - KLUGE ...

Here are some concerns:

Did the programmers in each state exchange [plus DC and the Obamacare site] do alpha testing?

Did they then do beta testing?

Do the exchanges interface with the IRS to verify enrollment?

Do the state exchanges interface with each other, in case you move from one state to another?

Even if you get “enrolled”, will the exchanges ACTUALLY reflect that you paid your money?

Will the IRS system ACTUALLY reflect that you are in compliance?

Have they tested to make sure that your doctor can ACTUALLY get paid for your doctor visit when he ACTUALLY submits his bill?

And about a hundred other things ...

[ponygirl]

Every time I hear that “We need to pass it so we can see what’s in it,” I remember the time my dog ate my diamond earrings and I got to poke through her poo for two days straight.

[SunkenCiv]

The only procedure important in Zerocare is shoving itself down everyone’s throat. Instead, we need to shove it up his ass.

Thanks Sub-Driver.

[AFreeBird]

Ain’t no diamonds in the pile of poo Øbamacare.

[who knows what evil?]

Your personal ,eidal information is secure...ROTFLMAOPIMP at the failure that is ObamaCare...just like its namesake.

[who knows what evil?]

Your personal medical information is secure...ROTFLMAOPIMP at the failure that is ObamaCare...just like its namesake.

[Texas resident]

Fed zilla has hundreds of websites that work just fine.
Like barakobama.com.
This is intentional.
Foul it up so bad that the only solution is for a single payer system like that in England.

All part of the overall plan.

[Grampa Dave]

Okay now we will try the landline # 1-800-318-2596 listed above:

[Resolute Conservative]

Product of Indian outsourcing no doubt.