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Greater Media CEO: WTKK's ratings plunge prompted him to drop talk format
Boston Business Journal ^ | 1/17/13 | John Chesto

Posted on 01/17/2013 8:36:59 AM PST by raccoonradio

As CEO of Braintree-based Greater Media, Peter Smyth is always reluctant to change a radio station’s format. It can be upsetting to fans, frustrating to workers and expensive to pull off.

But it was hard to argue with the numbers. Smyth tells me the that plunge in ratings for WTKK over recent years prompted him to start seriously considering dropping the station’s talk format as long ago as last spring. Those discussions eventually led to the Braintree company’s decision to switch from talk to a rhythmic adult contemporary music format earlier this month, branding it as Hot 96.9.

“We couldn’t build a strong enough constituency to make it viable,” Smyth says. “The appetite for that type of radio in the marketplace had really started to wane.”

Smyth says WTKK vaulted into the top five stations in the Boston market for the key 25-54 demographic not long after the talk format was introduced in 1999.

But those strong ratings didn’t last. Smyth says WTKK dropped out of the top 10 in the past two years, and showed no signs of recovering. He cites a number of factors, including the emergence of CBS Boston’s 98.5 The Sports Hub, which drew a number of male listeners away, and a widespread frustration with politics during the budget impasses in Washington.

It was getting tougher to sell ads for WTKK, a problem that Smyth says reflected a broader industry trend: Middle-of-the-road talk stations were losing listeners, and advertisers were increasingly shying away from controversial left-leaning or right-leaning stations.

The station became unprofitable, Smyth says, but he didn’t want to cut his way to profitability. Smyth knew it would be too expensive to launch an FM news station and compete with WBZ, and it didn’t make sense to hop into the sports talk war being waged between Entercom’s WEEI and 98.5. So Smyth sought a music format, one that wouldn’t compete with his company’s existing lineup of Boston-area stations — Magic 106.7, 105.7 WROR, Country 102.5 and Radio 92.9. The format change was one of only a handful for Greater Media — which also runs stations in the Charlotte, Detroit, New Jersey and Philadelphia markets — in the past decade.

“It was difficult (but) if you think with your heart, you would bleed to death,” Smyth says. “Sometimes you have to take your heart out of the business and look at it as a business, and (figure out) what’s the best thing for the business.”

The changeover didn’t happen immediately. First, there were several days of trotting out fake formats, an industry publicity trick known as “stunting,” to build some buzz in the Boston area One day was dance, the next was classic rock. Finally, the true Hot 96.9 was unveiled. Greater Media bills it as “the Rhythm of Boston” with contemporary hits mixed in with those from the 1980s and 1990s, spanning from Michael Jackson to Rihanna.

The shift coincided with a couple staffing coups. Pebbles, aka Susan Lynne Semedo, had been just been laid off at WJMN (now Hot 96.9’s main rival). She was promptly recruited to oversee Hot 96.9’s morning show. Meanwhile, Greater Media recruited “Cadillac” Jack McCartney back to Boston to be the programming director for its Boston market. McCarthy had most recently been vice president for programming at Clear Channel in New York.

Smyth says other staff announcements are forthcoming for Hot 96.9, including DJs to cover the midday and afternoon shifts.

Smyth says such big changes aren’t necessarily easy for employees, but all of them are well aware of the ratings book. “We get elected every week,” Smyth says. “We’ve got to win those ratings.”


TOPICS: Miscellaneous
KEYWORDS: talkradio; wtkk

1 posted on 01/17/2013 8:37:05 AM PST by raccoonradio
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To: raccoonradio

96.6 reasons to listen to WRKO. Michael Graham in for Howie today. Could a change be happening between 9 and Noon?


2 posted on 01/17/2013 8:42:43 AM PST by massgopguy (I owe everything to George Bailey)
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To: raccoonradio

Ya mean Jim Braude and Margery Eagan droned everyone to death finally?


3 posted on 01/17/2013 8:43:01 AM PST by acapesket
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To: raccoonradio

Michael Graham is on for Howie today and when he appeared yesterday to plug it, Howie said the station died because of “mismanagement”. Er, like having hosts like Graham on? A touchy subject,
as he’s talking with former talent of a station who could have been one reason for the lower
ratings—or is it all based on advertising woes, or people turning away from controversial talk...?
Maybe Graham did OK, maybe E&B did OK, and maybe the rest of the station couldn’t cut it?
Who knows. Had Howie gotten to 96.9 in 07 or last yr would things have been different?
What if they had been offered Rush (or if they had, what if they took him)? Anyway
declining ad sales and listeners fleeing, etc.


4 posted on 01/17/2013 8:43:51 AM PST by raccoonradio
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To: raccoonradio

96.6 reasons to listen to WRKO. Michael Graham in for Howie today. Could a change be happening between 9 and Noon?


5 posted on 01/17/2013 8:45:11 AM PST by massgopguy (I owe everything to George Bailey)
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To: acapesket

what ever happened to Jay Severin?


6 posted on 01/17/2013 8:46:07 AM PST by brivette
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To: acapesket

Again, when I went on Facebook a couple yrs ago to pass along that E&B would be getting an extra hour, my liberal sister replied, “Jim and Margery? I LOVE them!”
Did hear a few min. of their WGBH appearance. Not quite for me.

I interviewed Donna Halper, an admittedly left-leaning radio
consultant, PHD, and author of “Boston Radio 1920-2010”. She said she had consulted/trained talk hosts in the past, “righties and lefties” and said in the old days talk was a bit more civil. (Every time the lefties bring up “toxic talk” I reply that lefty talk can be really offensive
too! Maybe even more!) We mentioned the likes of
Brudnoy, Jerry Williams, etc. She mentioned how Brudnoy could have Ted Kennedy on despite the idealogical
differences. (But I brought up Jerry having Ted on
and the sparks flew THAT day!)

http://jukejoint.freehostia.com/Interviews/Halper2013.mp3
(a bit of a raspy voice on my part...35 min. or so, if you’re curious)

Maybe people are turning away from talk because more and more people are “low information voters”. Who cares about the fiscal cliff or gun grabbers, we want the Super Bowl!


7 posted on 01/17/2013 8:50:43 AM PST by raccoonradio
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To: brivette
He got cut from WTKK after controversial comments. First he went to WXKS 1200 which later dropped its talk format. Now he's on internet radio: Glenn Beck's the Blaze

Weekdays 2-5 pm


8 posted on 01/17/2013 8:55:20 AM PST by raccoonradio
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To: raccoonradio
the sheeple are fatalistic and pessimistic....I'm getting that way too....

so, eat, drink, and be merry, for tomorrow....well, we all know what happens "tomorrow"...

9 posted on 01/17/2013 8:55:23 AM PST by cherry
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To: raccoonradio

They’re changing to a “Rhythmic Adult Contemporary” format. That should go over well.


10 posted on 01/17/2013 8:59:43 AM PST by Fresh Wind (The last remnants of the Old Republic have been swept away.)
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To: massgopguy

Don’t know if they’d change 9-noon..they get paid $$ to
run Financial Exchange and they get an extra hr out of Kuhner. Would Graham fit in to that 11-noon hr maybe?
A “fastest 60 min of radio” deal?

>> if you think with your heart, you would bleed to death

That’s a great way to describe liberalism, isn’t it?


11 posted on 01/17/2013 9:00:45 AM PST by raccoonradio
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To: raccoonradio

Reluctant to change format—but radio is a business.

WKRP IN CIN. FIRST EPISODE, after new program dir. Andy Travis switches it from elevator music. DJ Johnny Caravella
(Howard Hesseman) promptly drags a needle across the record and redubs himself Dr Johnny Fever

STATION OWNER MRS CARLSON: Young man this radio station is a business. It is not here for your personal listening pleasure.

ANDY: Ma’am, I know it’s a business. That’s why I had to change the format.

LES NESSMAN, NEWS: But there are already a lot of rock
and roll stations in Cincinnati.

ANDY: Well, why do you think that is, Les?

LES: Well, I think it’s a plot of some sort.

ANDY: (chuckles) No, Les, rock and roll is where the money is.

——\
These days SPORTS is where the money is. And all these
stations playing pop music (there’s a reason why it’s
called popular). LMFAO, Minaj, Rihanna, etc.


12 posted on 01/17/2013 9:04:58 AM PST by raccoonradio
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To: raccoonradio
I read an article that said the new format is geared towards women in the 21-30 age range (or something to that effect). Is that accurate? Sounds as if the new format is supermarket music.
13 posted on 01/17/2013 9:05:46 AM PST by ConservativeStatement (Obama is the "Disco Duck" president. A no-substance novelty that reached number one.)
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To: raccoonradio

In his shoes, the best bet to boost ratings quickly in a good advertising demographic would be to try an “MTV five year plan”. That is, team up with a local recording studio to produce local content, “The Boston Sound”.

Bring in all sorts of local musicians, punctuated with visiting celebrity musicians in town for concerts, with the idea of becoming “the” radio station for the high school, college, and young 20’s crowd.

It could be a loose format, playing recorded live shows at local clubs, studio interviews with popular musicians, maybe throw a few instrument specific symposiums.

But the meat and potatoes would be local bands and solo acts. And give them a lot of the responsibility to muster up an audience for their stuff.

After five years, they would know if it was a hit or if they needed to move on with other formats.


14 posted on 01/17/2013 9:07:56 AM PST by yefragetuwrabrumuy (Best WoT news at rantburg.com)
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To: raccoonradio

I would say that people who are turning away from talk, and those people are not low information anything, are turning away because it simply does not matter, there is no point in listening to it.

Same reason I no longer watch Fox. I could listen to people arguing all day for a year and learn nothing, effect not one thing. I would argue that watching cartoons is better, at least those are enjoyable.

Let’s take Sean Hannity. There is no pint in listening to him, I am sad to say, because he does make good points on some things. However, most of his show is spent advising republicans on what they must do as if they are actually listening and inclined to follow his advice.

They aren’t on both counts. Beyond that, he is preaching to the choir and arguing with people that he will never convince of anything at all.

In the end, it does not matter in reality how informed one is or not, Obama was re-elected. The only purpose listening to talk radio served over the last four years was to give the listener angst and defeated hope.

We are riding this train until the end of the line, and it simply does not matter how many people tell you along the way that the train is going to crash.


15 posted on 01/17/2013 9:08:21 AM PST by chris37 (Heartless.)
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To: brivette

> what ever happened to Jay Severin?

They fired him for offending yet another identity group.

First he offended the Muzzloids.

Then he offended the fat lesbians.

Finally, he offended some other identity group, forget which one, now.

Three strikes, he was out.


16 posted on 01/17/2013 9:14:00 AM PST by Westbrook (Children do not divide your love, they multiply it.)
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To: chris37

Nailed it. I stopped listening to WTKK quite a while ago. Didn’t see the point. I haven’t watched Fox in years.


17 posted on 01/17/2013 9:14:33 AM PST by ClearCase_guy (Nothing will change until after the war.)
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To: yefragetuwrabrumuy

That could work but they wanted something immediate and figured they could appeal to a “good demo”. Who knows
maybe one of the other stations in town with that type of
format could be wounded and change to something else
(news-talk 94.5 anyone? naaaaahhhh...)

College stations like the one I’ve been involved with since
the 80s do have local bands on etc.—it’s admittedly a niche
type of deal as most people apparently are too involved
with national acts or what’s on their Ipods etc. What you’re mentioning sounds like the old WBCN or WFNX...and they live on via HD or web radio (wfnx.com, radioboston dot com) in some ways. But the times are a-changin’, it’s not like the old days. Maybe they considered it or maybe it can be suggested to them.

We had a guy down on Sunday with his electric piano,
singing and playing original songs and covers (Michael
Troy formerly of the band The Beloved Few). Former Boston bassist Fran Sheehan has dropped by (though he doesn’t
play anymore). Of course our station is only 130 watts.
(But we streamcast.)_


18 posted on 01/17/2013 9:16:46 AM PST by raccoonradio
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To: raccoonradio

What is a “rhythmic, contemporary adult format”,,,sounds kinda kinky


19 posted on 01/17/2013 9:22:39 AM PST by austinaero
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To: chris37

I am also tuning out talk a bit as that last election was a killer, esp. here in Massachusetts...what’s the point? Though non-political talk thrown in can be fun.

>> it simply does not matter... The only purpose listening to talk radio served over the last four years was to give the listener angst and defeated hope. We are riding this train until the end of the line, and it simply does not matter how many people tell you along the way that the train is going to crash.

Yes. And I get a kick out of those on the left who complain that their side isn’t being heard on radio.

a) It is being heard. It didn’t succeed as commercial radio but there is plenty of liberal talk on radio, on powerful FM stations, and it’s taxpayer funded. It’s called NPR.

b) Gee around here they have 99 per cent of the offices.
What’s the point of liberal talk radio—it’s not like they’re struggling in terms of lawmakers. Conservative talk works because it’s the OPPOSITION of that type of politics.
And there are plenty of other places to get lefty
viewpoints believe me


20 posted on 01/17/2013 9:24:31 AM PST by raccoonradio
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To: chris37

Personally I have gotten VERY disillusioned by them ALL.

Keep in mind that w/o the conflict, their revenue streams die.

Like many things that have NEVER added up to me about this once great nation, since becoming an imitation American back when my parents dragged me to SoCal from Western Canada at the age of 16, the “inability” of the “conservative” talk show host community to ACTUALLY do something about the sad state of affairs just stinks to high heaven IMHO.

LISTEN CAREFULLY to ANY of them - first of all, their screeners seldom let anyone through who presses the host for any sort of definitive action/suggestion/statement.

The last time someone asked (**redacted**) for any sort of specific advice, he just blew them off with something to the effect of “I don’t have any answers to the problem, my friend.” And, I’ve heard “Let not your heart be troubled” enough times to last me a coupe of lifetimes.

The whole bunch of them are nothing more than crafty users who are taking advantage of our frustration to live the very same high life on the backs of the middle class as the congresscritters they supposedly oppose.


21 posted on 01/17/2013 9:26:24 AM PST by CanuckYank
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To: Fresh Wind
They’re changing to a “Rhythmic Adult Contemporary” format.
That sounds like a birth control method.
22 posted on 01/17/2013 9:29:29 AM PST by Bratch
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To: raccoonradio

Another factor here, I think, is that seemingly that objective of various talk radio hosts is to get republicans elected.

But to what end? The republican party serves no purpose to anyone or anything other than to the democrat party.

Some might say that the purpose of talk radio hosts is to see conservatives elected, not simply just republicans, and that may well be so, but we did that in 2010, and the result of that effort was zero, nadda, not one single thing.

The republican party consumed any elected conservative into the void, because that is one of its fucntions for the democrat party.


23 posted on 01/17/2013 9:35:27 AM PST by chris37 (Heartless.)
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To: raccoonradio
“The appetite for that type of radio in the marketplace had really started to wane.”

Bzzzzz. Wrong answer.

The appetite is there. Smyth simply had a lousy line up. The replacement 'talent' he put on air were not the conservative types who brought the station to its highest ratings.

Severin. Gone.
Smerconish. An Obama arse kisser.
Jim Braude and Margerie Egan? Lib whack jobs who kiss Deval Patrick's arse weekly.
Doug Meehan. Dumb as a bag of hammers.

I don't know the names of the two whiny, nassally geeks who were on after Michael Graham left but I have yet to hear two more irritating radio voices.

The lineup eventually killed WTKK. It was even getting harder to listen to Joe Ligotti on weekends.

24 posted on 01/17/2013 9:59:13 AM PST by Bloody Sam Roberts (Humans have eliminated natural selection. Morons are now a protected species. They breed and vote.)
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To: All

Conservative talk radio is dying because they are no longer conservative

When Clinton was busted for fooling around with an intern....Conservative talk radio did not hesitate to call for impeachment

But, when it became obvious that Obama may not have been eligible to be President....just about all of the so called conservative talk hosts (and other GOP Media) turned into wussified liberal Obama Supporters and started attacking anyone who brought up the issue

It is just not Boston that is seeing GOP leaning media losing audience....I see that here in Orlando with all the changes in line ups and stations in the past year


25 posted on 01/17/2013 10:00:58 AM PST by SeminoleCounty (The only automatic weapon is the one Obama uses to take your paycheck)
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To: raccoonradio

DR. JOHNNY FEVER: “And I want you to get real close to your radio and in a loud voice, yell ‘Give it to me straight Doctor! I can take it!’”


26 posted on 01/17/2013 10:05:30 AM PST by Bloody Sam Roberts (Humans have eliminated natural selection. Morons are now a protected species. They breed and vote.)
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To: Westbrook

that explains the ratings plunge.


27 posted on 01/17/2013 10:19:02 AM PST by brivette
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To: Bloody Sam Roberts

yes, “I’ve got your prescription from the big ‘KRP medicine chest. I’m talking your 50,000 watt intensive care unit, babies!”
Though I think the sign in the lobby said “5,000 watts”....


28 posted on 01/17/2013 11:24:45 AM PST by raccoonradio
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To: Bloody Sam Roberts

>>the two whiny, nassally geeks who were on after Michael Graham

That was the Daily Wrap show co-hosted by Michael
Castner. The news just broke that the show is going off
in April...”they just lost their biggest affiliate,
WTKK.”

http://radioinsight.com/blog/headlines/80536/the-daily-wrap-to-wrap/

>>The Wall Street Journal Radio Network has announced that “The Daily Wrap” with Michael Castner will end in April.
The show was fed live from 6 to 9pm eastern, but recently lost its largest affiliate with the flip of 96.9 WTKK Boston to Rhythmic Hot AC. Its remaining large market clearances were delayed late night spots on Bonneville’s KTAR-FM Phoenix and Clear Channel’s KHOW Denver.
Affiliates have been given 90 day notice regarding the end of the program.


29 posted on 01/17/2013 11:28:42 AM PST by raccoonradio
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To: CanuckYank

>>to ACTUALLY do something about the sad state of affairs

Boston used to have the late Jerry Williams who was seen as liberal but later became “populist...muckraker...anti-statist”. He talked about the Dem-controlled state govt. in Mass—hacks, cronies, tax increases, fees, fines, and government interference in our lives.

Jerry would have people call or write legislators (pre-email)
to pressure them. There would be rallies, like one against
a proposed prison in a town that didn’t want it. Efforts
to repeal the intrustive seat belt law. Anti tax increase
rallies, etc. He spoke out against Mike Dukakis when he
ran for pres in 1988. “We know him well here in Mass.;
don’t be fooled, America.”

So a bit of activism there. For awhile at least
(alleged) fiscal conservatives like Bill Weld got elected.
Fighting against Dem-controlled govt is a battle in MA
but Jerry did his best.


30 posted on 01/17/2013 11:33:17 AM PST by raccoonradio
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To: brivette

I think he is working for Mercury ... Glenn Beck”s deal. I believe that I also saw Beck on O’Reilly and he changed the name of his Media Company.... if I could remember that, I would know what I ate for lunch yesterday... but, alas..I don’t!


31 posted on 01/17/2013 4:48:28 PM PST by acapesket
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