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Vanity, I need help for spyware
me ^ | 9/8/07 | me

Posted on 09/08/2007 8:28:30 PM PDT by girlangler

I have spent several days trying to rid my computer of a spyware virus, downloaded several "fixes," yet still have a popup telling me I have a spyware virus and need to download a winvirus.

I don't often post vanity threads, but would appreciate any help, advice, you freepers can offer.

I am pretty stupid when it comes to computing, except for sending email and surfing some websites.

I appreciate any help or advice offered.


TOPICS: Miscellaneous; Unclassified; Your Opinion/Questions
KEYWORDS: advice; help; spyware; virus
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1 posted on 09/08/2007 8:28:32 PM PDT by girlangler
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To: girlangler

goto: http://housecall.trendmicro.com/


2 posted on 09/08/2007 8:31:14 PM PDT by Bobibutu
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To: girlangler

Bumpin’ with interest in the fix.


3 posted on 09/08/2007 8:31:33 PM PDT by freepersup (find the enemy... destroy the enemy... remain vigilant)
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To: girlangler

i’m sure that you will get much good advice here. i would recomend the following site for your benefit. i check it out every day for a good tip.

http://www.komando.com/


4 posted on 09/08/2007 8:34:01 PM PDT by tired1 (responsibility without authority is slavery!)
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To: girlangler

Do you know the name of the virus.


5 posted on 09/08/2007 8:35:01 PM PDT by ThomasThomas
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To: girlangler

Might be a Vundo variant, they are becoming a problem. Best fix I have found is at

http://www.atribune.org/content/view/24/2/

Download the tool and run it, pretty simple.


6 posted on 09/08/2007 8:36:11 PM PDT by Anitius Severinus Boethius
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To: girlangler

12 gauge.


7 posted on 09/08/2007 8:37:00 PM PDT by spunkets ("Freedom is about authority", Rudy Giuliani, gun grabber)
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To: girlangler

“” yet still have a popup telling me I have a spyware virus and need to download a winvirus.”

I’m a zero when it comes to expertness in such issues, but a question jumps out at me.

Where does this pop up come from? Is it while browsing? or is it coming from your system?

There are virus and trojan type setups that pop up a warning and when you click on the download to “fix” the problem the pop up says you have, you end up installing the virus or trojan.

For spyware I use Ad-Aware SE from LavaSoft. And also ccleaner ( http://www.ccleaner.com/ )

Others will have better info and options for you but if you can give more detail in what’s popping up and what you are doing when it pops up, that might help them.


8 posted on 09/08/2007 8:37:35 PM PDT by Grimmy (equivocation is but the first step along the road to capitulation)
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To: girlangler
That popup may very well be a commercial claiming you have a virus in order to sell you antivirus software.

What software are you running now:

For antivirus?

For spyware and malware?

For a firewall?

Which operating system are you using and what version? Which browser do you use?

I know answering all these questions is a pain in the ass. But the answers will make helping you much easier.

9 posted on 09/08/2007 8:37:55 PM PDT by upchuck (Today there are 1,000 more illegal aliens in yer country than there were yesterday. 1,000! THINK!)
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To: spunkets

Make sure you download all the updates first.


10 posted on 09/08/2007 8:39:11 PM PDT by Redcloak (The 2nd Amendment isn't about sporting goods.)
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To: Redcloak

I have 5 computers at home. None have any virus software. Never any problems.

They are all Mac’s. :-)


11 posted on 09/08/2007 8:41:03 PM PDT by aviator (Armored Pest Control)
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To: girlangler
"yet still have a popup telling me I have a spyware virus and need to download a winvirus."

What's the operating system? Do you have a firewall and is it on? Sounds like a Chinese script kiddie is just causing a popup message on Windows message service.

12 posted on 09/08/2007 8:41:06 PM PDT by spunkets ("Freedom is about authority", Rudy Giuliani, gun grabber)
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To: girlangler

www.hijackthis.com


13 posted on 09/08/2007 8:41:49 PM PDT by Sybeck1 (I like Rodney Carrington's recipe for World Peace.)
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To: girlangler
I've had my best results from aprogram called Xoftspy.

It costs $35 or $40 but it will catch things that the other spyware and adware programs don't.

14 posted on 09/08/2007 8:42:16 PM PDT by Just another Joe (Warning: FReeping can be addictive and helpful to your mental health)
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To: girlangler
a popup

Do you have the messenger service live in Windows?

If so, it can be a conduit for receiving pop-ups.

Unless you need the messenger service, turn it off.
15 posted on 09/08/2007 8:43:43 PM PDT by TomGuy
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To: girlangler

Here’s the site for the one I use, just download it to program files, it puts an icon on your desktop and has caught many on my ‘pooter.

SPYBOT SEARCH & DESTROY

http://www.safer-networking.org/en/index.html


16 posted on 09/08/2007 8:44:47 PM PDT by The Ghost of Rudy McRomney (It's always open season on RHINOs(yes, I use an "H" in it))
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To: girlangler

Get webroot spy sweeper. We have used it for the last year and it’s been great. We also use the AOL spy software also.


17 posted on 09/08/2007 8:46:05 PM PDT by BigTom85 (Proud Gun Owner and Member of NRA)
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To: girlangler
Get windows vista, it's loaded with spyware!

Oh wait, you mean you want to get rid of spyware...

18 posted on 09/08/2007 8:46:23 PM PDT by MrEdd (Keeping my foot on the necks of liberals since 1980.)
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To: Bobibutu
That pop-up is possibly just a con to get you to buy software or it could be a link to a Site that you don’t want to go to.

Disregard it or you will pay for it later.

I would go to a recognized anti-virus/anti-spam site and get a test from there do’nt fall for those pop-ups that tell you you have a virus.They are B.S.

19 posted on 09/08/2007 8:47:54 PM PDT by puppypusher (The world is going to the dogs.)
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To: The Ghost of Rudy McRomney

Here’s another-the site for AVG ANTI-VIRUS. The free program is ok, you just have to download updates manually, the same as with Search & Destroy.

http://free.grisoft.com/doc/20/us/frt/0


20 posted on 09/08/2007 8:48:49 PM PDT by The Ghost of Rudy McRomney (It's always open season on RHINOs(yes, I use an "H" in it))
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To: girlangler
I have spent several days trying to rid my computer of a spyware virus

What have you run so far to attack it, what operating system do you have, and what, if any, current antivirus software do you use.

If you don't have paid-for protection, you should have and run with current defintions the following (all have free versions, ignore offers to sell you upgrades)

Ad-aware

Spybot Search and destroy

AVG anti-virus software (not my favorite, but free is free)

Zone Alarm from zone labs.

Download, install, update and run all of those and your system should be in fairly good shape.

If you have an old system (like a Pentium 166), the AVG will really slow it down. You will probably want to unload it after you run it. The others don't cause any real operating problems.

21 posted on 09/08/2007 8:48:59 PM PDT by PAR35
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To: MrEdd
Get windows vista, it's loaded with spyware!

More than Real Audio?

22 posted on 09/08/2007 8:50:44 PM PDT by PAR35
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To: girlangler

http://www.netbsd.org/


23 posted on 09/08/2007 8:50:46 PM PDT by familyop (cbt. engr. (cbt.)--has-been, will write Duncan Hunter in)
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To: tired1

Are you sure you check her site every day just for tips? LOL She’s pretty hot.


24 posted on 09/08/2007 8:51:55 PM PDT by The Ghost of Rudy McRomney (It's always open season on RHINOs(yes, I use an "H" in it))
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To: girlangler
Sounds like you might have managed to install WinAntiVirus spyware.

If so, it is a scam -- WinAntiVirus is the problem, not anything it warns you about. Most antispyware programs, even the free programs, will remove it. If you feel like spending $30, I like Spyware Doctor OK. It is not perfect, but it is very good, and is much better than the freeware programs.

25 posted on 09/08/2007 8:54:31 PM PDT by TChad
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To: familyop

dont forget the host file.


26 posted on 09/08/2007 8:54:46 PM PDT by tired1 (responsibility without authority is slavery!)
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To: spunkets

>>12 gauge<<

I’d go for the 30.06

No chance for the virus to spread.


27 posted on 09/08/2007 8:57:57 PM PDT by yorkie
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To: tired1
"dont forget the host file."

...meaning?
28 posted on 09/08/2007 9:01:21 PM PDT by familyop (cbt. engr. (cbt.)--has-been, will write Duncan Hunter in)
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To: girlangler
Someone has been veiwing porn.

/flee

29 posted on 09/08/2007 9:01:23 PM PDT by MaxMax (God Bless America)
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To: Bobibutu

She is probably running a scan right now, doesn’t it take about an hour or more?


30 posted on 09/08/2007 9:02:41 PM PDT by ansel12 (How do you recognize a cult member?)
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To: girlangler
yet still have a popup telling me I have a spyware virus and need to download a winvirus.

That "popup" is part of the malware you have inadvertently downloaded. It's asking you to download a program that will cost you money---correct? If correct, then you got a tough problem to fix. I'd find a friend who is very computer-savvy and invite him over. You'll end up having to remove this bit by bit since it resides all over the place, including making changes to your registry. When this popup runs, hit properties and you'll find some filenames that you can search for using the search function of Windows. Follow the paths to the locations and delete each and every instance you find.

31 posted on 09/08/2007 9:02:43 PM PDT by Rudder
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To: girlangler

This is the one that I used.

http://www.download.com/Ad-Aware-2007/3000-8022_4-10731194.html?tag=pop.software

I have only used the free version of it. It cleared out all of the spyware, etc., from both my personal PC and my Mother’s PC. I had to run a scan 3 times on each computer to completely remove all of the spyware, but what a difference it made. I try to scan at least monthly, if not more frequently.

Concerning the pop-up, what I learned when researching how to remove the adware, was that some spyware programs will disable pop-up blockers. (I would enable my pop-up blockers and the next time that I would log on online, I would find the pop-up blockers disabled.) Once I removed the spyware, and reset the pop-up blockers, surfing the net has become a virtual joy.

It was also recommended that I delete all cookies. This I did and I reset the security setting for the 2nd highest setting. Warning, if you delete the cookies, be sure that you know your username(s) and password(s) to any websites that require them.

Finally, be sure that your firewall is enabled. I found that the Windows firewall works much better than my Norton firewall.

I hope this if of some use.


32 posted on 09/08/2007 9:05:54 PM PDT by pipeorganman
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To: Bobibutu

goto: http://housecall.trendmicro.com/

I agree. Also use this:

http://www.download.com/Ad-Aware-2007/3000-8022_4-10731194.html?tag=pop.software


33 posted on 09/08/2007 9:06:17 PM PDT by cowtowney
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To: The Ghost of Rudy McRomney

i’m just a techie, such things dont interest me.


34 posted on 09/08/2007 9:06:20 PM PDT by tired1 (responsibility without authority is slavery!)
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To: PAR35
Real Audio has become pretty tame these days. I used a copy of RP 2.0 Gold for many years because newer versions were so intrusive. Finally Real wouldn't support 2G any more and would not allow a full working installation of it. Reluctantly I tried RP 10.5 and I was pleasantly surprised. The key is paying attention to the choices during the install. Common sense prevails. Choose no contact with Real for any reason at any time, ever. Those choices are available if you pay attention. The only thing you need to give them is a working e-mail address for the install.

I run various MP3 players, and the only reason I use RP is because it launches faster than any other player. Their music database is also usefull at times.

35 posted on 09/08/2007 9:09:01 PM PDT by kylaka
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To: tired1

AVG Antivirus and Ad-Aware


36 posted on 09/08/2007 9:10:11 PM PDT by shankbear (Al-Qaeda grew while Monica blew)
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To: girlangler
Most everyone I know uses Spybot Search and Destroy. There are several copy cat programs out there, so make sure you get the right one, containing the whole name. It will search out any and all spyware Trojans, etc, and let you remove them. It will also tell you to check for updates daily, and block intrusive problems in the future. It is free, asks for a donation is all. Great program. I scan every couple of weeks and in 2 years it has found only one. The first scan I did found 50 or so.

If you go with it, read the instructions carefully, and set the settings accordingly. Make sure all boxes are unchecked, and you are good to go! Also runs in conjuction with spyblaster, also free, and available through spybot.

37 posted on 09/08/2007 9:14:00 PM PDT by gidget7 ( Vote for the Arsenal of Democracy, because America RUNS on Duncan!)
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To: The Ghost of Rudy McRomney

LOL I see you love it too!


38 posted on 09/08/2007 9:14:49 PM PDT by gidget7 ( Vote for the Arsenal of Democracy, because America RUNS on Duncan!)
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To: kylaka

That and don’t let it automatically decide what file types to associate with — it will set itself up to be your player for everything. Go into the option to manually decide what to let it play, then deselect all. The real player file extensions will still use it, everything else remains the same.

(I don’t like to let users set up Real bu themselves. They get in over their heads.)


39 posted on 09/08/2007 9:15:07 PM PDT by ichabod1 ("Self defense is not only our right, it is our duty." President Ronald Reagan)
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To: PAR35
More than Real Audio?


40 posted on 09/08/2007 9:15:15 PM PDT by MrEdd (Keeping my foot on the necks of liberals since 1980.)
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To: girlangler
Don't buy anything....Do a search for a program called SMITFRAUDFIX.EXE Download and run it first... Then download the new spybotsd and run it.....your problems will be fixed and will not cost you a dime.
41 posted on 09/08/2007 9:15:56 PM PDT by Renazonceman
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To: ichabod1
You are right about file associations. If you let RP choose, it would take longer to undo the associations than to install a clean OS, and just start over.

Fortunately, Real Audio seems to have lost it's dominance over web based video to Flash Video and Windows generic player. So there is no burning need to subscribe to RA.

Over several years I've downloaded several codec packs that allow me to play about 99% of all web based videos without a hitch.

42 posted on 09/08/2007 9:35:22 PM PDT by kylaka
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To: girlangler
I still use both Ad-aware and Spybot, since they are free, but their current versions just can't compete with the newer commercial programs.

Here is a PC World review of Spyware Doctor dated 8-21-07.

43 posted on 09/08/2007 9:42:32 PM PDT by TChad
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To: Rudder

I tell people this, I clean all their paths and eliminate the sources, yet they always come back a few months later asking me to do it again despite “idiot-proofing” their systems. I gave up.


44 posted on 09/08/2007 9:47:36 PM PDT by NewRomeTacitus
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To: girlangler
If you follow this FAQ closely you will get clean or the guys on the forum will help you.

Broadband Reports Security Cleanup FAQ

45 posted on 09/08/2007 9:56:33 PM PDT by this_ol_patriot (I saw manbearpig and all I got was this lousy tagline.)
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To: girlangler

Some good tips from other people. It you still need help go to http://forum.malwareremoval.com/ and in the Malware Removal section post your hijackthis log. (see http://www.hijackthis.com/ to get the hijackthis program.) An expert will give you help for free.


46 posted on 09/08/2007 10:01:06 PM PDT by webboy45
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To: The Ghost of Rudy McRomney

+1 for Spybot.
I had a similar problem and Spybot identified it for me but couldn’t eliminate it. Norton didn’t even know it was there and Ad-Aware couldn’t find it either. In the end, I backed up all my data files, nuked the hard-disk and started over. It took about six hours but I’m a whole lot wiser now and Spybot seems to be keeping abreast of whatever else might be trying to get to me.


47 posted on 09/08/2007 10:08:05 PM PDT by oldfart (The most dangerous man is the one who has nothing left to lose.)
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To: girlangler
have spent several days trying to rid my computer of a spyware virus, downloaded several "fixes," yet still have a popup telling me I have a spyware virus and need to download a winvirus.

Appears you have some "adware". I would suggest downloading Ad-Adware SE and scanning with "Restore" disabled. You can do your viral scans with "Restore" disabled.

48 posted on 09/08/2007 10:17:37 PM PDT by A_Tradition_Continues (THE NEXT GENERATION CONSERVATIVE)
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To: girlangler

bttt


49 posted on 09/08/2007 10:29:58 PM PDT by Peace Is Coming
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To: girlangler

save


50 posted on 09/08/2007 10:30:07 PM PDT by Eagles6
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