BlockBuster Total Access - Bait & Switch

Email | 4/18/07 | Thekidster

[TheKidster]

Blockbuster should grandfather in thier current "customers" and offer the more expensive plan to new customers so that they have a choice. What a scam, shameful, the blockhead who decided to lie to his current customers should go back to selling used cars. Although this does sound like something Nancy Pelosi or Hitlery Clinton might pull so maybe this ass should run for office where over promising and under delivering has become an artform

[11th_VA]

Is this your 2nd rant on this topic today or was that someone else?

[DB]

They changed the rules. Cancel your subscription.

[TheKidster]

Blockbuster Total Access is a TOTAL RIP-OFF

[TheKidster]

Must have been someone else but the more negtive exposure blockbuster gets about thier bait and switch the better, I say.
I hope someone posts a similar thread every day of next week!

[OCC]

Is there a Netflix store you can take your business to?

[SteveMcKing]

Sounds like they can’t get their basic distribution scheme working right.

Don’t remember why, but I was already boycotting them for some reason. This is all the more cause then.

[alice_in_bubbaland]

I got rid of my Blockbuster membership years ago, couldn’t stand them. Netflix is great and they keep reducing their monthly fee.

[supercat]

Blockbuster should grandfather in thier current "customers" and offer the more expensive plan to new customers so that they have a choice.

Grandfathering might have been nice, but if Blockbuster® stores are franchises (I think they are) then depending upon the terms of the franchise contracts Corporate might have been losing a lot more money than expected. While I don't know what sort of deal franchises have to give Corporate on "exchange" rentals, I'm pretty sure they get paid something. And that money has to come from somewhere.

[11th_VA]

FYI

[TheKidster]

What do you work for these losers or what? I would have never signed up in the first place if I had to pay what they are dictating now.

Changing the rules in the middle of the game is the way of an unethical scumbag and.

[GOP Poet]

bookmark

[sionnsar]

Is this your 2nd rant on this topic today or was that someone else?

Did a quick search. It was someone else.

[Extremely Extreme Extremist]

Don’t remember why, but I was already boycotting them for some reason.

Probably because of their retarded late-fees. I hate both Blockbuster and Netflix. The owners are die-hard leftists.

[supercat]

Sounds like they can’t get their basic distribution scheme working right.

Perhaps they should have distinguished between (1) picking up a movie from a store and returning it to that store, or (2) picking up a movie from a store and returning it some other way. I would strongly suspect the former type of transaction would work better for them logistically, and so they could afford to let customers exercise that option more often.

[ShadowAce]

I got the same e-mail. I am currently considering a full cancellation of my account. The level of service was the reason I signed up.

[The_Victor]

I have the 2 movies at a time unlimited amount, with unlimited instore exchange, which is being altered to 3 free instore exchanges and $1.99 per move after 3. Cost per movie, it’s still a better deal than Netflix.

[IllumiNaughtyByNature]

We tried to find out more about it last week also and the customer service turd was not helpful or even honest. We told them no thanks and stayed with netflix.

[Fairview]

You should contact the Office of Consumer Affairs in your area. They can do a lot of good. In my area, the businessowners are terrified of them and come to heel immediately.

[longtermmemmory]

I think this unilateral term changes need to end.

If the contract can be cancelled at any time them terms can be changed but if there is a set term after the term it should not be changed.