From a legal point of view, I can understand the company not wanting to be liable if an employee is injured while trying to prevent shoplifting.
What I don't understand is not notifying the police.
“What I don’t understand is not notifying the police.”
Somebody might be offended.
A Home Depot employee was murdered in Irvine, CA recently while getting involved in a robbery at the store. Home Depot just may be looking out for the best interests of their employees.
"Show me just what Mohammed brought that was new, and there you will find things only evil and inhuman, such as his command to spread by the sword the faith he preached." - Manuel II Palelologus
That's certainly the truth. A close friend of mine worked for Rite-Aid. She saw two people (man & woman) behind the counter shoving liquor bottles into their coats. When they saw her they took off running out the door. She ran out of the store after them. They stopped, turned around, knocked her down and beat her to a pulp - kicking her in the head and causing severe injuries. Her manager stood in the window and watched the whole thing and didn't even call the police!
Someone else finally did call the police, but the perps got away before the police arrived.
Rite-Aid denied my friend's workmans comp saying that when she went out the door, she left the premises and they were not liable.
It took her a lawyer and three years in the courts to finally get her medical expenses paid. She said "Never again - next time I'll hold the door open for them."
Later she found out the manager had an insurance scam going with this couple - they'd "steal" the liquor, the store would get reimbursed from the insurance company and the manager would split the "stolen" liquor with the couple.
Since there was no concrete proof of this scam - nothing ever happened to the manager.
I refuse to shop at that Rite-Aid since that incident.