
Video at source.
We had the same ‘training’ for Denny’s Management: Offer to carry the cash register to the car for them and ask them if they’d like breakfast on the house.
Think I’m gonna go “shopping” at Home Depot after work.
From a legal point of view, I can understand the company not wanting to be liable if an employee is injured while trying to prevent shoplifting.
What I don't understand is not notifying the police.
Nice information to know. Next time I need something for free I’ll go to Home Depot./s
Have a nice day, and thank you for shoplifting at Home Depot.
I can understand a policy barring their employees from chasing or detaining suspects to limit the stores liability, but it is beyond absurd that their policy prohibits them from calling the police.
Lowe’s has the same policy. I know a few people who work at the local Lowe’s and they say you can come in and take anything you like and they can’t do anything about it. It makes me feel like a sucker for spending as much as I do in there. Maybe I should change my “payment policy”.
I wonder if the author of this memo used to be a big-wig at the Border Patrol before he got his Home Depot job?
Where can I send a note to Home Depot to tell them that I’m shopping at Lowes from now on, because of their mistreatment of employees?
Sounds just like Southland Corp. 7-Eleven clerks are supposed to hand over money and merchandise and then stand patiently behind the counter while the criminal murders them.
If I need the forklift to steal some lumber, can I keep the forklift too?
Well, the only time I had to chase down a thief was when I was tending bar and some low-life tried to run off with one of my tip jars. The main difference from this story being that was MY MONEY, not the clubs. He also had a few sore spots he was nursing before police showed up. I have no idea how he got them......
Must've been written by a freaking lawyer. Like the dolts at Walmart, who decided that they won't chase or prosecute anyone who shoplifts more than $25 of merchandise.
In essence, Home Depot would prefer that their customers cover the cost of such losses.
Hmmm, if that’s the case, then maybe I won’t bother shopping there any more...
I had a guy chase me out of the store one time after looking for additional memory for my laptop. He claimed that I stole it. He was wrong.
This is why, even if it gets tight again job-wise...I’ll never tolerate the abject stupidity of management, and working retail ever again...
It’s really just not worth it anymore...
I know it sucks, but I understand Home Depot’s position on this. If they didn’t have this policy, the insurance premiums - already astronomical, would be even higher.
Which is why banks have the same policy, btw.
Typical of Home Depot they employees could not wish pepole a Merry Christmas but it is OK to tell them to have nice day when they shop lift. What is wrong with those dolts? I can agree with not chasing them but not reporting them to the police is ignorant
My wife is a retail manager and this is a common corporate policy. Wrongful search or detention lawsuits potentially cost the company far more than the items shoplifted (especially if theif is a “person of color”). All she is allowed to do is ask ther person if they have any items they “accidentally forgot to pay for”. If they say no, she has to smile and wish them a nice day.
It’s sad the employees suffer for trying to do the right thing, but you can’t blame Home Depot for trying to cover their ass. Thank the trial lawyers and the politicians who refuse to pass loser pays legislation.
the pussification and disneyfication of america. they will welcome our eventual conquerors with open arms.
Yikes!
Just correcting my sig line ignore please
An internal memo from Home Depot outlines that associates cannot accuse, detain, chase or call the police on any customer for shoplifting.
Way kool. I am not paying for anything there again. Just take what I want and walk out.
It is simply illegal for anyone other than an LEO to attempt to detain someone.
If they want to go, you have to let them.
Maybe they can go to work at Lowes.
Trial lawyer have castrated companies with lawsuits so much that the companies are afraid to defend themselves and instead forbid employee to fight back and fire them if they do
ZIG for great justice ping.
WalMart ping to absolute utter IDIOCY.............SHEESH.
I wonder if the policy changes if this story is all over all news sources for 5 days.
My favorite story is from my brother. He worked for a major pharmacy chain and they had a policy that you could return items without a receipt. The store he worked in was in a less than desirable area and he said people would come in, take items off the shelf and bring them to the register and "return" them.
They did away with that policy.
More proof that we are becoming a wussy country.
What do you expect from a store that welcomes illegal aliens to line up in front of their store each morning as day laborers for Home Depot customers.
If this is their policy for employees, I wonder what it is for looters? Go ahead, take everything, you can do it! We can help! HOME DEPOT where shoplifters are welcome!
ATTENTION DEMOCRAT VOTERS:
Free stuff available at Home Depot....
Hey everybody! Free stuff from Home Depot...
This is what the fear of litigation accomplishes. Perhaps the next time it will be suspected terrorist and the employees will be too fearful to call attention.
In some places, there are so many shoplifters in the stores that honest customers will not shop there. I have worked in such a place. If you worked on a Saturday night, the only people that you saw were bands of thugs cruising through looking for opportunities to steal. One good thing was that the store manager was not afraid to confront shoplifters. People working the floor were supposed to call security, and they could not confront suspected shoplifters. However, we were encouraged to give “good customer service” to any suspected thieves, meaning we could keep trying to “help” them until they either left emptyhanded or security got involved.
I guess Home depot joins a list of companies that I won’t do business with.
I would rather not associate myself with stupid people.
“tell the shoplifter to have a good day as they leave the store”
....crap! I wish they did that when I was a kid......
“An internal memo from Home Depot outlines that associates cannot accuse, detain, chase or call the police on any customer for shoplifting. However, one of the fired employees said the company is selective in enforcing that policy.”
Maybe becuz the shoplifters were possibly...muslim? (Hey, it had to be said) ;)
JOHN VLIET SPITZER, NY, governor
This is Lindsayism, pure and simple: Open the rolls and they will come!
In fact, "outreach" by the state and City Hall has already brought massive jumps in the number of recipients: Since Mayor Mike took office, for example, Gotham's food-stamp rolls have soared by 40 percent, to about one in every eight city residents.
Now the gov hopes to sign up at least a quarter-million people by the end of next year - and his plan to remove anti-fraud safeguards will surely help.
When Giuliani introduced electronic finger-imaging for welfare applicants in the mid '90s, hundreds of thousands of people vanished from the welfare rolls - almost overnight.
Funny thing, though: That number far exceeded increases in employment, crime, homelessness and soup-kitchen attendance or drops in population.
So what became of the hundreds of thousands? Apparently, they were never real to begin with.
Is Spitzer going back to the future?
Bon appetit, New York.
It seems like the Europe-like wimpification of America is proceding splendidly.../s
Letters of appreciation? How about their f**king jobs back?
WTF is wrong with these people? Are they so brainwashed by our "never-offend" PC society that they can't just say "good job men, next time shoot the bastards" and go on with their day?

I think that the average annual per store loss at a Home Depot is in the neighborhood of one million dollars. Employee theft is the largest category. Credit card fraud is significant. Shoplifting is about 25%. The risk of an employee stopping a shoplifter does not match the potential savings in merchandise.
Besides all of the chinese junk that is sold at Home Depot, this is another fine reason not to shop there.
Meanwhile, Home Depot will try to put you in prison for a used carpenters pencil.
http://www.freerepublic.com/focus/f-news/1526246/posts