That is terrible. As I said, the picture in the catalog is usually accurate. If it didn’t show the words in this case, she could send it back, problem is, she would have to pay for the return postage and take it to the office. And I can see that could be more trouble than it’s worth. Easier to just ignore it.
No she would call customer service and they would send Fedex to pick it up and send her several shirts for free as an apology