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Windows Update borks elderly printers in typical Patch Tuesday style (Dot Matrix? Who knew?)
The Register ^ | Nov 17, 2017 | Shaun Nichols

Posted on 11/17/2017 4:00:31 PM PST by dayglored

Updated Microsoft's latest batch of software updates for Windows has been blamed for a mysterious ailment befalling some poor old Epson dot-matrix printers.

Reg readers let us know that, after installing this week's Patch Tuesday payload from Redmond, their Windows boxes no longer work with Epson's dot matrix printers (which are still a thing, apparently, especially among those working with accounting software like Sage).

"I had two clients today whose Epson dot matrix printers stopped working after applying this month’s cumulative update on Windows 10 and Windows 7," one tipster told us. "It just seems to eat the print job."

In a discussion thread on the cockup, netizens report having the same problem with their Epson printers being unable to print out documents when the dot-matrix devices are connected to their Windows 10 PCs via USB.

Other printer types, such as inkjet printers, are not thought to be knackered by the latest patches.

"I have 40 computers in my firm with dot matrix," wrote user Saintneo. "My customers are upset I can't print invoices to them. This is outrageous."

Other folks have suggested the problem can be traced back to the KB4048954 update on Windows 10, KB4048958 on Windows 8.1 and KB2952664 on Windows 7. Some users have reported that removing those updates fixes the problem.

The software patches were bundled with Microsoft's November security fixes that addressed multiple exploitable flaws in Windows, Edge, and Office. It is not unusual for Patch Tuesday releases to cause unintended stability problems, which is rather annoying: either don't patch and get hacked, or patch and lose access to stuff.

Last month, for example, a misconfigured update was blamed for a bad batch of patches that caused Windows boxes on WSUS to blue screen when trying to boot up.

Neither Microsoft nor Epson have responded to a request for comment on the matter, and there's no word yet on when a fix could be released. Once again, Patch Tuesday is followed by Facepalm Friday. ®

Updated to add

Microsoft and Epson are now officially working to resolve this bug.


TOPICS: Business/Economy; Computers/Internet; Hobbies
KEYWORDS: printers; windows; windowspinglist; windowsupdate
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"Dot Matrix"? Wasn't she a girl I knew in high-school?
1 posted on 11/17/2017 4:00:32 PM PST by dayglored
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To: Abby4116; afraidfortherepublic; aft_lizard; AF_Blue; amigatec; AppyPappy; arnoldc1; ATOMIC_PUNK; ...
Windows Update Killed My Dot Matrix Printer... PING!

You can find all the Windows Ping list threads with FR search: just search on keyword "windowspinglist".

2 posted on 11/17/2017 4:01:17 PM PST by dayglored ("Listen. Strange women lying in ponds distributing swords is no basis for a system of government.")
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To: dayglored

3 posted on 11/17/2017 4:07:00 PM PST by ShadowAce (Linux - The Ultimate Windows Service Pack)
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To: dayglored

dot matrix printers (which are still a thing, apparently)


I’ve bought my last non-dot matrix printer. I rarely need a print-out, but when I try, the ink canisters are invariably dried out. So I buy some more, use them once, and they are dried out the next time. This has been the case on every printer I have ever had ... except for dot matrix.


4 posted on 11/17/2017 4:08:33 PM PST by sparklite2 (-)
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To: dayglored

They are handy when you have multi part documents


5 posted on 11/17/2017 4:08:38 PM PST by Nifster (I see puppy dogs in the clouds)
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To: dayglored

Microsoft is like Hillarys Govt. “We’re going to take some things away from you for your own good.”


6 posted on 11/17/2017 4:08:50 PM PST by BipolarBob
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To: dayglored

Bummer, man. You need a dot matrix to print on carbonless paper, but I’m not sure why anyone needs that these days either.


7 posted on 11/17/2017 4:10:49 PM PST by smokingfrog ( sleep with one eye open (<o> ---)
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To: sparklite2

Print something at least once a week whether you need to or not. Or buy a laser printer.


8 posted on 11/17/2017 4:13:28 PM PST by smokingfrog ( sleep with one eye open (<o> ---)
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To: smokingfrog; sparklite2
Go into any O'Reilly's or Advanced auto parts store, and they will have Okidata dot matrix printers chugging along.

Practical choice, low consumables cost, and VERY hard to counterfeit receipts on high -priced goods.
9 posted on 11/17/2017 4:17:08 PM PST by Dr. Sivana (There is no salvation in politics.)
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To: dayglored
Dot Matrix printers are still used a lot in areas that require carbon copy forms (legal, real estate etc) because the forms feed well through the punch hole rail guides and the impact will transfer through the carbon copy, unlike ink or laser printers.
10 posted on 11/17/2017 4:19:56 PM PST by apillar
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To: sparklite2

Buy a cheap laser. I rarely print anything any more, save for envelopes, coupons, lists, recipes, copies of receipts, etc., and I don’t remember the last time I bought a cartridge or drum for my Brother Laser.


11 posted on 11/17/2017 4:21:11 PM PST by Calvin Locke
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To: dayglored

12 posted on 11/17/2017 4:26:52 PM PST by Fred Hayek (The Democratic Party is now the operational arm of the CPUSA)
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To: sparklite2
My kids were "killin' me" using up those color print cartridges. I picked up a used Laser Jet 4 about 20 yrs ago. The kids didn't complain, with it only printing B&W. The toner that came with it lasted until I was printing Little League flyers with it. I never did wear it out, but I replaced it with a HP 1320 that I bought on a county auction. I had to put a "roller repair kit" in it, but its been going strong ever since.

You can't wear out those business class printers, and they are very cheap to pick up used. And parts are readily available.

13 posted on 11/17/2017 4:37:46 PM PST by Elderberry
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To: Dr. Sivana

Good point. I used a dot matrix for many years just to print labels. They just looked better to me. But they finally stopped making the labels I was using.


14 posted on 11/17/2017 6:17:42 PM PST by smokingfrog ( sleep with one eye open (<o> ---)
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To: Calvin Locke

I despise printers to no end.

Printers, Lotus Notes, state fairs, sports, democrats, ethanol based fuel, and big book collections all vie for what I hate most.


15 posted on 11/17/2017 6:18:42 PM PST by wally_bert (I didn't get where I am today by selling ice cream tasting of bookends, pumice stone & West Germany)
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To: dayglored
cause nobody uses multi-part forms anymore... right???

microsh!t doesn't sell hardware, so why do they have to phouc wi EVERYTHING???

16 posted on 11/17/2017 9:38:33 PM PST by Chode (You have all of the resources you are going to have. Abandon your illusions and plan accordingly.)
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To: sparklite2
I changed to laser (just black and white) years ago and never looked back.

They are so cheap these days you could literally throw one out when the original toner cartridge is done (5,000 pages or so) and save money compared to a ink jet.....I am on my second toner in 7 years and it will be time to look at a new printer in another 2 years or so....

17 posted on 11/18/2017 3:16:06 AM PST by trebb (Where in the the hell has my country gone?)
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To: wally_bert

What’s your beef with “big book collections”?


18 posted on 11/19/2017 8:51:09 AM PST by zeugma (I always wear my lucky red shirt on away missions!)
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To: zeugma

He just had to move one. :}


19 posted on 11/19/2017 9:07:27 AM PST by Harmless Teddy Bear (Not a Romantic, not a hero worshiper and stop trying to tug my heartstrings. It tickles! (pink bow))
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To: Harmless Teddy Bear

He just had to move one. :}

Yup. That would explain it. LOL.

I still have a lot of dead tree books, but for quite a while now, I've bought nothing but ebooks. I've gradually been reducing the dead trees down to just a bare minimum of stuff I don't have electronically. I've got almost 2000 on my ebook reader. Makes moving them a lot easier.

20 posted on 11/19/2017 10:51:51 AM PST by zeugma (I always wear my lucky red shirt on away missions!)
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