Need help with internal modem on new computer

self

[hsmomx3]

Thanks all, as you have been quite helpful.

I will use the information all of you have given me and go from there.

[Bloody Sam Roberts]

If I’m not mistaken, you need fax software to go with your fax modem.

You are not mistaken. That is 100% correct. Do a search for such software, download, install and it should find your fax modem and set the appropriate parameters to allow you to then send and receive faxes.

[mass55th]

If it’s new, can’t you simply call Dell support?

[ken in texas]

What Operating System are you using? XP? Vista?

Sometimes you need to go into something like Control Panel / System to double check what is actually installed. If you don't currently have a FAX writer installed, you will need to do that.

But that's just my humble opinion... haven't read all the responses in this thread. Getting a FAX to work in Windows can be interesting, but it can also be done.

[AustinBill]

Also check out services like FaxZero if you only have occasional need for faxing. As others have mentioned fax is pretty long in the tooth these days.

[normanpubbie]

Just want to confirm what other posters have said.

Based on your original post and your responses, you do have a fax modem and it is installed ready to use once you have fax software installed. Vista Home Premium does not have a built-in fax capability, but you can find a free or inexpensive fax program by looking on the Web. Start at www.download.com.

You have to set up the fax receive settings, but to send a fax you only have to go to any program's File menu and click on Print. Drop down the box and click on Fax and then Print to start the faxing process.

Hardware-wise, all you need to do is to connect a standard phone cord between the modem and the wall telephone jack.

[hsmomx3]

“...but to send a fax you only have to go to any program’s File menu and click on Print. Drop down the box and click on Fax and then Print to start the faxing process”

Yes, that is how I used to do it but on that box there is no fax option.

Fax software was something I had never even thought of as I never had to install it in the other computers.

Thanks.

[normanpubbie]

So were you able to locate a fax program, install it, and send/receive faxes?

[hsmomx3]

I went to that fax zero site someone mentioned in a previous post. It was very easy and really a lot less headache then what I need to do to set anything up on a computer.

Thanks for asking.

[browardchad]

Yes, Vista (and my version of XP) is missing the fax option.

I assume you’re faxing non-paper copy from your PC. If your old printer had a fax, you may still be able use that with the correct Vista drivers. If not, either buy some fax software or a cheap HP OfficeJet with a fax option — just make sure it has a Vista driver (check HP’s website). (I only keep an HP OJ cheapie for the seldom-used fax function.)

[hsmomx3]

Yes, you guessed correctly.

I still have my Dell A960 All in One which actually served us quite well and we never had a problem. This was hooked up to our old XP computer. Dell told me that printer was no longer compatible with Vista and sent me a Dell V305 which does not have a fax.