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Why Computers Frustrate Older Adults
Science Daily ^ | 3-17-2007 | University Of Alberta

Posted on 03/17/2007 4:11:09 PM PDT by blam

Source: University of Alberta
Date: March 17, 2007

Why Computers Frustrate Older Adults

Science Daily — A number of evolving social changes highlight the importance of making computer technology accessible and usable for older adults. For instance, older adults are using email increasingly to keep up their social contact with others and are using the Internet to look up health information.

An innovative research study was conducted at the University of Alberta which analyzed the performance outcomes of older adults when being tested on the computer and Internet.

What researchers found can be applied as a 'best practice' when teaching older adults how to use computer technology. Research found that older adults feel less confident about their computer knowledge than younger adults. Older adults are also concerned about how memory issues may impact their performance.

"This lack of confidence is a major factor in older adults' ability to become proficient with computer technology, which unfortunately results in less computer use," said Dr. Patricia Boechler from the University of Alberta.

The study also highlights the obstacles older adults experience such as a significant decrease in sensory keenness, particularly with vision and hearing, as well as a decrease in motor skills due to health problems, such as arthritis and tremors.

Dr. Boechler notes, "Often a large challenge for older adults when using the computer is navigating the mouse and keyboard, which is commonly due to a health problem like arthritis."

Boechler, Foth, and Watchorn studied approximately 40 older adults by having them complete computer exercises and measured their results to undergraduates who previously completed the exercises. The study gives a list of recommendations to help even the playing field for older adults such as increasing font sizes to accommodate vision problems, ensuring that verbal instructions are delivered at an appropriate volume with minimal noise distractions and giving demonstrations of the tasks ahead of time to reduce anxiety.

Note: This story has been adapted from a news release issued by University of Alberta.


TOPICS: Computers/Internet
KEYWORDS: adults; computers; ergonomics; frustrate; zaq
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1 posted on 03/17/2007 4:11:10 PM PDT by blam
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To: blam

These issues are real.


2 posted on 03/17/2007 4:12:30 PM PDT by James W. Fannin
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To: blam

In other words, the study didn't prove much of anything, so the authors had to rely on good old fashioned common sense.


3 posted on 03/17/2007 4:16:20 PM PDT by dr_who_2
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To: blam

bump


4 posted on 03/17/2007 4:16:31 PM PDT by VOA
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To: blam

5 posted on 03/17/2007 4:19:33 PM PDT by martin_fierro (< |:)~)
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To: James W. Fannin

My Dad is 71 and loves his computer. However, I have to admit that the my laptop's touchpad gives me tendinitis when I use it too much. I had to stop playing so many games!


6 posted on 03/17/2007 4:20:03 PM PDT by OrangeDaisy
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To: blam

It's how they scheme behind your back, when they think you are asleep, then hatch their evil "Missing .dll" messages that gets me.

That's why I keep a gun on top of the computer, just in case.

Signed,
Geezer.


7 posted on 03/17/2007 4:20:34 PM PDT by tet68 ( " We would not die in that man's company, that fears his fellowship to die with us...." Henry V.)
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To: OrangeDaisy

Buy him a trackball, and if your system supports it, a USB/optical (laser) mouse to take with you on the road.


8 posted on 03/17/2007 4:21:21 PM PDT by James W. Fannin
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To: blam
WTF is an "older adult?"

If I'm 25 and you are 30, are you an older adult?

Sheesh.
9 posted on 03/17/2007 4:22:02 PM PDT by LurkingSince1943 (Former War Criminal)
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To: James W. Fannin
Older adults are also concerned about how memory issues may impact their performance.

Buy more. In most systems it is less than $50 to double the amoun of memory. /s off?

10 posted on 03/17/2007 4:22:59 PM PDT by Freeper (I was culture in the 60's and now with Clinton "running things" I am suddenly Counter-Culture.)
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To: blam

What is an older adult?


11 posted on 03/17/2007 4:29:34 PM PDT by svcw (There is no plan B.)
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To: blam
Click The Pic
Rim Shot

12 posted on 03/17/2007 4:32:17 PM PDT by Fiddlstix (Warning! This Is A Subliminal Tagline! Read it at your own risk!(Presented by TagLines R US))
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To: svcw

An older adult is one who cannot type as fast as I can.


13 posted on 03/17/2007 4:34:40 PM PDT by LurkingSince1943 (Former War Criminal)
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To: OrangeDaisy
Orange:
Boy my friend I am sure glad that I am not "old". Heck I am only 83, and still am able to type a little. However my memory is going to he##. What was your signin name again?? I have only been using computers since the first IBM 5100 came out. 5 inch screen and tape storage. My how time flies.
You have a wonderful evening, and the very best to you and yours.

Texican

14 posted on 03/17/2007 4:35:17 PM PDT by Texican (This FORMER MARINE will never in his life time "Cut and Run" I dig Dagny Taggart)
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To: blam
Plenty of old adults can use computers with at least as much skill as youngsters.
15 posted on 03/17/2007 4:35:50 PM PDT by Jedi Master Pikachu ( What is your take on Acts 15:20 (abstaining from blood) about eating meat? Could you freepmail?)
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To: svcw

"What is an older adult?

And what are computer skills?

I know quite a few guys over 50 who can still code in C++ and assembler quite easily. There aren't that many young people who can do that any more.


16 posted on 03/17/2007 4:37:05 PM PDT by proxy_user
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To: svcw
"What is an older adult?"

I was wondering the same. I am 63 and suspect it includes me, lol.

My 38 year old PhD son just got DSL because he didn't want to be lower-tech than his old man, me, who already had it.

17 posted on 03/17/2007 4:37:06 PM PDT by blam
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To: blam

Do not regret growing older. It is a privilege denied to many. ~Author Unknown


18 posted on 03/17/2007 4:50:48 PM PDT by vietvet67
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To: vietvet67

Now that IS brilliant


19 posted on 03/17/2007 4:55:07 PM PDT by Cacique (quos Deus vult perdere, prius dementat ( Islamia Delenda Est ))
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To: blam
Everyone who uses a computer had to learn how to do so somewhere. Why should anyone think the elderly are any less needing instruction?

I learned to type in high school, before PC's were in use. I learned to use a PC one little step at a time, at work (with an orange-font monitor against a black background and the use of little floppy disks), but most of what I know I learned on my own at home on my own PC, the hard way: trial and error. FreeRepublic was a Godsend as far as starting to learn HTML.

20 posted on 03/17/2007 4:56:23 PM PDT by GretchenM (What does it profit a man to gain the whole world and lose his soul? Please meet my friend, Jesus)
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To: blam
My complaints are there are several keyboard configurations, the basic simple commands like copy*.* are to fast and easy that they had to be replaced by slow cumbersome icons and buttons that you have to find a book (now impossible) to figure out the buttons and commands.
21 posted on 03/17/2007 5:18:39 PM PDT by mountainlyons (Hard core conservative)
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To: blam

The solution is rather an easy one.

Most software shares the same few commands that do most of the work. Most everything else is "bells and whistles", unique to that software. Look at Microsoft Word, for example. Most of the time, you just type, then save or print and save, or discard. 90% of the program you almost never use. It is just Notepad with a spell checker.

So when you teach computer to older people, the emphasis should be on teaching the limited important commands that they will use over and over. This gives them a solid foundation on which to build their knowledge.

And yet, when they try to teach MS Word to older people, invariably they want to teach them so many bells and whistles that of course they get flummoxed.


22 posted on 03/17/2007 5:33:43 PM PDT by Popocatapetl
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To: Texican

I'm only 80, so I'm one of the young ones.

I've only been messing with computers since 1955, when we had to wire an IBM Card Programmed Computer to do engineering problems. Screens of any size were a long way in the future.


23 posted on 03/17/2007 5:34:46 PM PDT by Ole Okie
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To: Ole Okie

Actually it was an IBM Card Programmed Calculator.


24 posted on 03/17/2007 5:36:44 PM PDT by Ole Okie
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To: blam

So somebody who never saw a computer until he was 50 isn't as skilled as some 20 yr-old who grew up using a PC? Duh! When I was in college, the only computer took up a whole room, and the people who took computer classes carried around big boxes of punch cards. Now, you can't even enroll unless you own a laptop.


25 posted on 03/17/2007 5:43:45 PM PDT by ozzymandus
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To: Cacique

Some great age quotes here: http://www.quotegarden.com/age.html


26 posted on 03/17/2007 5:45:52 PM PDT by vietvet67
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To: mountainlyons
Two words for you to live by: "Right Click"
Almost everything you could ever want to do with anything is available with a right click on the object.
27 posted on 03/17/2007 5:46:45 PM PDT by Woodman ("One of the most striking differences between a cat and a lie is that a cat has only nine lives." PW)
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To: Eaker

Right click, Granpaw.


28 posted on 03/17/2007 5:47:15 PM PDT by humblegunner (®)
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To: blam

Can you imagine someone paid for something this silly?


29 posted on 03/17/2007 5:51:50 PM PDT by fruitintheroom
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To: blam
I can tell you why "older adults" are afraid of computers... they know how much they cost and are afraid of inadvertently breaking something that they paid a pile of money for.

The youngsters didn't pay for it, so they aren't so afraid of breaking it. :-)
30 posted on 03/17/2007 5:52:48 PM PDT by Aunt Polgara
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To: vietvet67

I'm growing older but not up. -- Jimmy Buffett


31 posted on 03/17/2007 6:03:46 PM PDT by mc5cents (Show me just what Mohammd brought that was new, and there you will find things only evil and inhuman)
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To: mc5cents

LOL, that'll work.


32 posted on 03/17/2007 6:15:26 PM PDT by vietvet67
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To: blam
What's an older adult?
Does that mean that eventually I am justified in hiring a young blonde to help me navigate --- through the FR forum, of course...
33 posted on 03/17/2007 6:18:59 PM PDT by Publius6961 (MSM: Israelis are killed by rockets; Lebanese are killed by Israelis.)
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To: blam

What you say?


34 posted on 03/17/2007 6:25:04 PM PDT by Wheee The People
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To: Publius6961

I'm not afraid of computers, but I sure as hell hate those gd Indians.


35 posted on 03/17/2007 6:28:00 PM PDT by Rannug
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To: blam
Get the old f@rts Webtv, now called MSNTV2. It's computer for dummies who have never used one before . Sooooooooo easy even a caveman can use it. I am a satisfied user.
36 posted on 03/17/2007 6:29:19 PM PDT by Ditter
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To: blam

Many older folks are intimidated because they know absolutely nothing about a computer. I have pointed out that the most able computer guru also knew nothing when he started.
I have encouraged a number of seniors to take the plunge. It is clearly a case of nothing ventured, nothing won. Most love the email.


37 posted on 03/17/2007 6:31:14 PM PDT by OldEagle (May you live long enough to hear the legends of your own adventures.)
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To: Popocatapetl
It is just Notepad with a spell checker.

well... not exactly.
Saving protected sites in Notepad or Worpad is impossible. Word does it with just a little tweaking.
The same holds true of tables on the web.
Not complicated but extremely useful.

38 posted on 03/17/2007 6:32:57 PM PDT by Publius6961 (MSM: Israelis are killed by rockets; Lebanese are killed by Israelis.)
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To: blam

Old dog, new tricks. A sweeping generality but largely true based on my observations.


39 posted on 03/17/2007 6:37:48 PM PDT by TADSLOS (Islam is the non-dissolving flavah bomb in the melting pot of civilization.)
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To: blam
For instance, older adults are using email increasingly to keep up their social contact with others ...

They also increasingly use it to endlessly pass on mindless garbage!

I know several 'older adults' whom I would love to get a message from that DOES NOT start with:

Fwd:Fw:Fw:Fw:Fw:Fw:Fw:Fw:Fw:Fw:Fw:Fw:

Usually followed by JOKE, LOL, or PASS THIS ON!

40 posted on 03/17/2007 6:40:14 PM PDT by uglybiker (AU-TO-MO-BEEEEEEEL?!!)
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To: OldEagle
Tell them about MSNTV2. It's easy and cheap. The Internet and e-mail on your TV screen. I have DSL now and it's fast too. Perfect for old people (like me and Mr. Ditter). ;)
41 posted on 03/17/2007 6:41:38 PM PDT by Ditter
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To: blam

Why Computers Frustrate Older Adults

I'm an older adult and these computers don't frustrate me. I may be falling apart but my grandkids are still asking, "Grampa how do I " Now the Wi Fi, wireless and keyboards that don't work from time to time and VISTA may Pi$$ me off every day but I can handle that

Oh for the Good old XP Pro days. Now I'll wheel myself over to another chat room


42 posted on 03/17/2007 6:49:31 PM PDT by Dov in Houston (Don't try to confuse me with facts. It's my way or the highway)
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To: blam

My mother is a 74 y/o stroke victim who has had limited right side mobility for about 17 years. I bought her first computer 8 years or so ago. She can't these days type anthing close to the over 80 wpm perfect that she did as a steno decades ago and this natural right hander must operate the mouse with her left hand. But she travels the world online - talking and corresponding with dozens of friends she would not have if not for web. She shops and banks online, and she's always only an IM away from me. We tend mostly to be fenced in by those barriers that we accept and submit to.


43 posted on 03/17/2007 7:03:35 PM PDT by jimfree (Freep and ye shall find.)
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To: martin_fierro
Arrrrrggggh!! I absolutely hate that thing.
44 posted on 03/17/2007 7:08:47 PM PDT by Bob
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To: blam

Good post.

I notice as I get older, I can't sit as long at the computer. It really messes up my vision and causes eye stress. Plus my body needs to move around more and not get cramped sitting in one position all the time. I find myself, more and more, getting up often for a break.

I know it is tough to get older people to use a computer if they haven't learned it before.

I started with the things when first available, so there is less stress in navigating.


45 posted on 03/17/2007 7:17:52 PM PDT by TheLion (How about "Comprehensive Immigration Enforcement," for a change)
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To: Publius6961

The first time I consulted with a small businessman on what kind of computer he wanted, he showed me a system he had seen in a magazine for several thousand dollars.

He wanted a label maker. I got him a computer that did labels, then I showed him how he could do a simple inventory with a little freeware program. He was thrilled to death.

Cost him less than $250. Then once a month I showed him just one more simple thing he could do on his computer.

By the time he was ready to upgrade, the next generation of computers from what he had, had become inexpensive.

He could have been messing around with spreadsheets, databases, and all sorts of other software, but he neither had the desire, the need, or the time to do so. He might have learned them eventually, but he got what he needed.

I don't need to save protected sites. Why would an 80 year old grandmother need to? She needs Notepad, not Word.

For her, Word is just an overly complex version of Notepad, full of crap that she doesn't need and will never use.


46 posted on 03/17/2007 7:23:44 PM PDT by Popocatapetl
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To: blam

I am not believing some of the hateful replies I am seeing here. I am an OLDER ADULT who enjoys the web, (SO OLD I HAVE 9 GREAT GRAND CHILDREN ) and some of you are condemning us to whatever you decide is our RESTING PLACE as you decide it.

Let me say a few things.

My grandchildren ask for help from grandpa. My Greats love me.

Some of you Freepers who are condemning us older folks, (not all freepers) need to LOOK AROUND, CONDEMN YOUR OWN OLD FOLKS, I am sorry to say I belong to the SAME GROUP AS THE OLD FOLKS. HUMAN BEINGS.

I don't see Sr Citizens committing rape

I don't see Sr citizens robbing people

I have gone far enough. The haters are not going to get any more of my time except to wish them well and to go to He!!


Take your hate and go elsewhere. No I shall take my knowledge and go where you can not offend me. To the intelligent side of the room. You OLD PEOPLE HATERS need to forget who put you here, who preceded you.

I am not believing I saw such hatred and bias on FR.


47 posted on 03/17/2007 7:26:40 PM PDT by Dov in Houston (Don't try to confuse me with facts. It's my way or the highway)
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To: Dov in Houston

Well, I have read the same 46 replies you have, and I sure can't say I saw anything the least bit hateful.


48 posted on 03/17/2007 7:32:08 PM PDT by Irene Adler (')
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To: blam

I've gotten my folks (mid-70s) to the point that they understand and appreciate being able to research online, especially medications and dietary supplements. But, they just don't "get" how to do it themselves, and I have a pristine (and I do mean pristine, it only came out of the carton when I used it, maybe ten times) original tangerine iMac that I bought for them to prove it. They call to ask me to "look something up on the computer" for them, and ignore their own computer, lol. They really are afraid they'll break it, no matter how many times I remind them to just turn it off if it does anything screwy. I've thrown up my hands.


49 posted on 03/17/2007 7:45:27 PM PDT by RegulatorCountry
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To: blam
I just always assumed that it was a combination of dementia and senility... Except for Freepers... Well, some Freepers.

Mark

50 posted on 03/17/2007 8:02:08 PM PDT by MarkL (When Kaylee says "No power in the `verse can stop me," it's cute. When River says it, it's scary!)
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