White Castle customer Carolyn Brennan shows off burn marks she says she received in 2001 after counter worker at Harlem outlet reportedly threw boiling water on her.
Posted on 07/08/2005 4:26:22 PM PDT by Cagey
A Bronx woman is suing the White Castle hamburger chain after an angry employee allegedly doused her with boiling water at the Harlem outlet. Carolyn Brennan, now 35, suffered first- and second-degree burns in the attack at 2092 Seventh Ave., her lawyer said. The incident began when Brennan ordered an egg and cheese sandwich - with no bread - on Dec. 1, 2001, according to the suit filed in Bronx Supreme Court. Counter worker Tasha Adams took offense and the two women got into an argument, the papers say. Adams' co-workers stopped her first attempt to throw a cup of hot water at Brennan, but not the second, the lawsuit says. "Ms. Adams made it known that she was going to hurt my client," said Brennan's attorney, Frank Winston. "The White Castle manager could have escorted her out, but she was left in the store." White Castle attorney Paul Fino said only that the case would be decided in court. Adams could not be reached for comment. Winston said his client reported the incident to cops, but that Adams wasn't arrested.
White Castle customer Carolyn Brennan shows off burn marks she says she received in 2001 after counter worker at Harlem outlet reportedly threw boiling water on her.
Five Easy Pieces alert.
LOL! That was the first thing I thought of.
That would require some restraint. Maybe she'll get free coffee for life.
How hard can it be to get your sandwich, remove the bread and eat whateverthehellelse you're left with?? It's just so stupid for real thought.
This lady suggests that they will deliver you the burger (and onions and cheese) WITHOUT the bun! I will try that.
I recall the time I was in a fast food place and the African American counter person got into a screaming match with what looked like Mexican American gang-bangers. I remember thinking this is probably what preceded many a newspaper story beginning, "Five customers and a counter attendant were gunned down at a McDonalds Restaurant yesterday ..."
The Atkins Diet claims another victim.
BOBBY
I know what it comes with, but
that's not what I want.
WAITRESS
I'll come back when you've made up
your mind...
She starts to move away and Bobby detains her.
BOBBY
Wait, I've made up my mind. I want
a plain omelette, forget the
tomatoes, don't put potatoes on the
plate, and give me a side of wheat
toast and a cup of coffee.
WAITRESS
I'm sorry, we don't have side
orders of toast. I can give you an
English muffin or a coffee roll.
BOBBY
What do you mean, you don't have
side orders of toast? You make
sandwiches, don't you?
WAITRESS
Would you like to talk to the
manager?
PALM
Hey, mack!
BOBBY
(to Palm)
Shut up.
(to the waitress)
You have bread, don't you, and a
toaster of some kind?
WAITRESS
I don't make the rules.
BOBBY
Okay, I'll make it as easy for you
as I can. Give me an omelette,
plain, and a chicken salad sandwich
on wheat toast -- no butter, no
mayonnaise, no lettuce -- and a cup
of coffee.
She begins writing down his order, repeating it
sarcastically:
WAITRESS
One Number Two, and a chicken sal
san -- hold the butter, the mayo,
the lettuce -- and a cup of
coffee... Anything else?
BOBBY
Now all you have to do is hold the
chicken, bring me the toast, charge
me for the sandwich, and you
haven't broken any rules.
WAITRESS
(challenging him)
You want me to hold the chicken.
BOBBY
Yeah. I want you to hold it between
your knees.
The other three laugh, and the waitress points to a
"Right to Refuse" sign above the counter.
WAITRESS
You see that sign, sir?!
Bobby glances over at it, then back to her.
WAITRESS (CONT'D)
You'll all have to leave, I'm not
taking any more of your smartness
and your sarcasm!
He smiles politely at her, then:
BOBBY
You see this sign?
No White Castle for you! One year !
I'm sure she calmly and quietly noticed the mistake in her order and asked to "please" talk to the manager.
The victim looks like a drug addict to me. It sounds like she got what she deserved.
If this happened as reported here she will own that location although that could be worse than getting scalded...
White Castles...sure miss 'em since they closed their last store in the San Fernando Valley...
And no Krystals in CA either!
have to settle for the White Castles in the fronzen food section of the grocery stores...
what a bummer!
That's three and 1/2 years later it finally coming to court???
I'd hate to be in real trouble like asking for a diet Pepsi instead of a diet Coke
Sounds like her real beef should be with Adams and not White (Deep Pockets) Castle. Even if they had escorted her off the propoerty, she probably would have come back. Sounds like she was bound and determined to hurt this woman.
Did you forget the sarcasm tag?
Nobody except for the worst scumbags in the world deserves to be burned
Who the hell would eat White Castle for breakfast? I can see having a few sliders after a night out with the boys, but breakfast is wrong.
It's a little known term called 'Customer Service". You see, the customer has the money, and wants a product. The customer can demand the product in any fashion they wish, with any condiment they wish. White Castle sells their product to the customer, and as such is required to provide the customer what they want, in the manner in which it is ordered.
Some people are on the Atkins Diet and can not eat the bread, so to avoid the temptation to eat bread (and if you've done Atkins, the temptation is strong), we order the sandwitch WITHOUT the bread. Much like an alcoholic would order a Tom Collins without any booze in it.
How the heck is this POSSIBLY the customer's fault???
Well, it's easy to see why White Castle hired him as an attorney. He sure knows his judicial process stuff. ;-)
I believe the woman works as an agent for the chain so they are liable. I could be wrong. I do know that White Castle does not franchise so they are going after the corporation.
Ok, let me see if I have this right.
Brennan (the customer), orders a sandwich with no bread.
Something happens, not detailed in the story, and she gets in an argument with Adams (White Castle worker).
Adams attempts to throw scalding water on Brennan and is stopped by her coworkers.
Adams succeeds in throwing scalding water on Brennan on her second attempt.
The incident results in Brennan receiving first and second degree burns. The photo indicates a fairly extensive area of burning.
You assert that Brennan "got what she deserved"? Why? Because she ordered a sandwich without bread? Because you think she looks like a drug addict?
Explanation please.
I really do like that movie.
The waitress wasn't arrested so I doubt the victim got burned.
And if she did, it just looks a little red- nothing serious.
I thought of Five Easy Pieces, too.
YES!
"And if a maestro gives you a balm, don't put it on! You know what a balm does!"
That dialog sounds so familiar but I can't remember which movie--help! Please tell me.
Did you stay?
How can you eat a White Castle with no bread? There's nothing left!
Yes, but respondeat superior. An employer is responsible for the actions of employees (under almost all circumstances). This woman (or more accurately, her lawyer) will get a large pile of money out of this. Dunno if it's worth getting burned over, however.
You don't get out much, do you?
;)
Five Easy Pieces, with Jack Nicholson. That is one of my favorite all time scenes.
Hahahahaha!
You know as great as this place is...sometimes it angers me beyond a reasonable doubt. Why is everyone so darn mean to this lady?! I did not hear one thing that gave the counter person a right (or even a motive) to throw boiling water at the lady. Give her a break. Sometimes people disappoint me :(
Only sometimes?
I remember that from about five years ago. It's so easy to forget pieces like that.
Everyone? I think there's only one person on this thread that is siding with the scalding water tosser.
Heh....I was in a Micky D's one time and a woman in the drive thru ordered a Big Mac with no meat. I could see the teen employees looking all confused at the food counter. After a few verbal discussions, the manager finally shouted out from the backroom, "The Beyotch wants a F'ing lettuce sandwich!". I had to laugh but he was gone soon after that and now that franchise is a condo...
So if you were a judge, drug addicts would receive, for their punishment, a cup of boiling water poured on their bare skin, huh? Sheesh.
Now that is funny!
I've always thought that people that order the weird crap should pay more.
They disrupt the normal process, cause immense confusion, and make you wait longer for your order.
Very annoying.
LVM
First and second degree means redness and blistering. I'm sure it's very painful in the face and neck, and could produce some scarring.
If she deserved to get burned, you certainly deserve to get zotted, eh?
LVM
Good thing it's Friday.
LVM
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