Posted on 09/25/2009 5:50:51 AM PDT by hsmomx3
This morning I turned on my computer which started fine and I got this message: STservice.exe unable to find
Then I got another pop up saying if Windows finds a solution to the matter it would let me know.
I have no clue what this is.
Running Windows Vista Home Premium
At first I was gonna joke about it being a STuned beeber program. But here is what I found on google:
http://www.prevx.com/filenames/991181304653994863-X1/STSERVICE.EXE.html
STSERVICE.EXESuspicious Software
It is possible that your PC could be infected. The file name STSERVICE.EXE is used by both safe and unsafe programs.
You should urgently check your PC to make sure it is not infected. The free version of Prevx will scan your PC in less than two minutes and check for millions of spyware and malware infections including STSERVICE.EXE. Don’t put your confidential data, or your identity at risk, check your PC now with Prevx.
Download Prevx 3.0 now »
File Behavior
STSERVICE.EXE has been seen to perform the following behavior:
The Process is packed and/or encrypted using a software packing process
The Process is polymorphic and can change its structure
STSERVICE.EXE has been the subject of the following behavior:
Created as a new Background Service on the machine
Created as a process on disk
Unless someone comes up with a better answer, I’ve had good luck with Malwarebytes as a malware cleaning program.
do you have malware program?
run your virus scan program
This computer came with McAfee and it is supposed to check all of this stuff. I will run the AV program.
This is what you get for visiting all those porn sites. Wasn’t you? Oops.
(just kidding, mom)
Who is the manufacturer of your computer?
UNless you uninstalled something that may have left this behind I vote for Spybot S&D or the other malware killers mentioned.. The good news is that it seems to have been partially killed already by the messages received.
should
This computer came with McAfee
***********************************
Ditch McAfee , get AVG FREE 8.5
Start your computer using F8 on boot.. that should get you to a boot selection screen ,
choose SAFE MODE.....
Once booted in safe mode, go to :
START
PROGRAMS
ACCESSORIES
SYSTEM TOOLS
SYSTEM RESTORE..
Restore the system to a date BEFORE you started getting the popups (Last time it worked right )
That should remove it ..
But get something like AVG for your Virus/malware protection..
yeah Spybot has good products
DEll
Switch to MAC...it’s a difficult learning curve, but you’ll be glad when you get converted and baptized..It’s a NEW LIFE>
run combofix.exe (google it)
Do the safe mode start, system restore that Robe described in the post.
Next, go and download Malwarebytes, available at Malwarebytes.org
Install and run the program. Update it first. Do a complete system scan. If it wants to reboot, let it. After it is done, get in the habit of updating it weekly and running it weekly. Malwarebytes is very very good at removing malware. This is in addition running and keeping your antivirus up to date.
Good luck
Bump so I can locate later.
This program will not clash with other programs that were pre installed on the system such as McAfee, will it?
Thanks everyone for your help this morning.
It probably has to do with your Dell back up software. It’s not serious but there’s a good explanation here;
(scroll down the page where you will find a fix)
http://forums.techguy.org/all-other-software/849895-solved-st-service-exe.html
I recently had a virus (trojan, apparently) my antivirus software couldn’t detect. Nor did Spybot.
Microsoft has a Malicious Software Removal Tool that found and purged the malware.
Highly recommended.
I directed you to the 32 bit version of the Malicious software Removal Tool. There’s a link to the 64 bit version, if you need that, in the Overview on that page.
bookmark
combofix is good, very good...i reccomend that and also ‘asquared’ . i’m a pc technician and those are always ready to go on my usb stick in my small jean pocket in the front....you’ll be ok after those 2 programs.
btw turn off system restore, thats where viruses stay resident/hide. for the most effective scan, foolproof: turn system restore off, reboot into safe mode. open asquared, or make sure you can see the combofix icon. ctrl-alt-del and kill the explorer.exe process, so you have no menu at the bottom. -then- run the programs that were listed. you’ll be clean in no time.
malware antibytes is also noteworthy.
good luck...freepmail me if you get stuck..i do this for a living.
“btw turn off system restore, “
Terrible advice.
“Running Vista Home Premium”
I think I see your problem!!
really?!? so you want that to give that virus a resident hiding spot right.
good logic.
btw kirkwood, i was awe insprired by your step by step instructions on how solve the problem. quite a big post!
don’t troll me and trust me, i’m waiting for you response so i can continue to tell you how detrimental system restore is to a pc. some of us don’t need it cuz our pc’s don’t get infected but im assuming it’s come in handy more than once for you.
what could be better than 2 gigs of hard drive history that YOU CANT DELETE...eh man? yeah sys restore is the bomb......
reply anytime you want, i’m here ;)
LOL!
rofl, lol..etc.
explain to me how having system restore on when scanning for virii is actually helpful.
with a very very clean system, sure, use it. but c’mon, quit the AOL acronymns and explain to me how system restore should be activated when cleaning that pesky virus.
the floor is all yours, smart guy.
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