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Internet Provider Data Drain
Me ^ | Jan 16, 2018 | Neoliberalnot

Posted on 01/16/2018 8:12:53 AM PST by Neoliberalnot

We have Exede satellite providing Internet service. For the last 2 months they say we have used up our 10GB data allowance in 3 days or less. This month we used it all up in less than 24 hours. We streamed a one hour serial show on low resolution on our LG smart tv, and used the Internet for email. I also spent an hour or two on FR. Exede claimed we had used the entire 10GB. We've had this service for 1.5 years and our online behavior has not changed. This location is a getaway home and we visit for 5-6 days a month. Exede claims the recent data drain is due to storage backup activity but cannot specify what that activity is. Since our behavior has not changed. Why are we running out of 10GB so quickly?

(Excerpt) Read more at N ...


TOPICS: Computers/Internet
KEYWORDS: data; datadrain; isp; ispdata
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We are skeptical of Exede's claim. This company was recently purchased by Viasat. This was about the time the problem started. Any suggestions and expertise are appreciated.
1 posted on 01/16/2018 8:12:53 AM PST by Neoliberalnot
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To: Neoliberalnot

Linux Mint; vnstat will help provide the tale.


2 posted on 01/16/2018 8:15:59 AM PST by Paladin2
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To: Paladin2

I don’t know what you mean. I’m ignorant.


3 posted on 01/16/2018 8:17:03 AM PST by Neoliberalnot (MSM is our greatest threat. Disney, Comcast, Google Hollywood, NYTimes, WaPo, CNN, NBC, CBS, ABC ...)
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To: Neoliberalnot

http://satellitecomplaints.com/exede-reviews/

Lots of similar complaints


4 posted on 01/16/2018 8:17:33 AM PST by HangnJudge
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To: Neoliberalnot

What sort of router are you using? Some routers allow for bandwidth monitoring. Does the area you’re located have Cell Phone service? Unlimited data is now very cheap for 4G cell phones.


5 posted on 01/16/2018 8:17:46 AM PST by TexasGunLover ("Either you're with us or you're with the terrorists."-- President George W. Bush)
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To: Neoliberalnot

One possibility to explore, Exede isn’t wrong and the 10GB is getting used.

Just not by you guys.


6 posted on 01/16/2018 8:19:46 AM PST by RinaseaofDs
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To: Neoliberalnot
About Vistat.
7 posted on 01/16/2018 8:20:16 AM PST by Robert DeLong
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To: Neoliberalnot

Also, one can use the wireless card in a desktop as a hotspot and monitor wireless useage in vnstat.

Or get a DD-WRT compatible router, load it up with software and then one can throttle useage by device as needed.

Probably need to turn off all cloud services by in-house devices.


8 posted on 01/16/2018 8:21:02 AM PST by Paladin2
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To: HangnJudge

Wow - these guys are terrible.


9 posted on 01/16/2018 8:21:07 AM PST by HombreSecreto (They never thought that she would lose - God had other plans)
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To: RinaseaofDs

That was my first thought. Someone(s) are leeching their data.


10 posted on 01/16/2018 8:21:18 AM PST by BBQToadRibs
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To: Neoliberalnot

Had a similar issue and found out a couple of new iPhones that were wifi’ed to our satellite service were automatically backing up lots and lots of data to iCloud that didn’t need to be backed up. Changing the phones settings and taking the phones off wifi cured the issue for us. But yeah, we were going thru a month’s worth of data plan in no time at all until the settings were changed.


11 posted on 01/16/2018 8:24:26 AM PST by lgjhn23 (It's easy to be liberal when you're dumber than a box of rocks.)
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To: Neoliberalnot

About 2 years ago now, I noticed my cable internet usage seemed high. The culprit turned out to be a new 10” tablet I used to view sports events. The tablet was consuming 1080p streams while my main widescreen TV was still at 720p.

Each tablet sports event ate around 2 Gb/hr while a movie on the TV consumed around 1 Gb/hr.

Several months later, my cable company changed their metering method and increased the monthly download allocation. Previously it was 250 Gb, then 350 Gb, and now 1 Tb. I typically use between 250 and 350 Gb per month, depending on how many sports events and binge streams I watch.

You might check your devices to see what they are using.

I was surprised that my 10” tablet was using more download data than my 32” widescreen tv.


12 posted on 01/16/2018 8:25:30 AM PST by TomGuy
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To: Neoliberalnot

There is no way to effectively manage useage with out some measurement tools.

Note that Win TaskManager has a network data rate meter.

13 posted on 01/16/2018 8:26:30 AM PST by Paladin2
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To: TexasGunLover

It’s a Netgear router. That’s all I know amd we are not at the location right now. Cell service is poor and my wife uses it when it’s working. Thank you.


14 posted on 01/16/2018 8:30:21 AM PST by Neoliberalnot (MSM is our greatest threat. Disney, Comcast, Google Hollywood, NYTimes, WaPo, CNN, NBC, CBS, ABC ...)
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To: RinaseaofDs

Our nearest neighbor is half mile away. We are very rural here. Our wifi is password protected. We are hill Billy’s and so are the neighbors. Thank you.


15 posted on 01/16/2018 8:32:37 AM PST by Neoliberalnot (MSM is our greatest threat. Disney, Comcast, Google Hollywood, NYTimes, WaPo, CNN, NBC, CBS, ABC ...)
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To: Neoliberalnot

It’s possible someone is leaching your data. It’s also possible you have a pad or another device using data. That said 10GB is anemic these days. You are unlikely to get away that small of a cap for very long even if it’s 6 days a month.


16 posted on 01/16/2018 8:35:04 AM PST by gibsonguy
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To: BBQToadRibs

We are Missouri hillbillies, nearest neighbor is half a mile away. They’re hillbillies too.


17 posted on 01/16/2018 8:39:33 AM PST by Neoliberalnot (MSM is our greatest threat. Disney, Comcast, Google Hollywood, NYTimes, WaPo, CNN, NBC, CBS, ABC ...)
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To: Neoliberalnot

We live in a rural area but do have a 4G connection. We used these guys successfully for a number of years. http://www.millenicom.com/home/


18 posted on 01/16/2018 8:39:59 AM PST by crusadersoldier
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To: lgjhn23

This might be part of the problem. I do have iCloud shut off on my iPad.


19 posted on 01/16/2018 8:40:51 AM PST by Neoliberalnot (MSM is our greatest threat. Disney, Comcast, Google Hollywood, NYTimes, WaPo, CNN, NBC, CBS, ABC ...)
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To: Paladin2

Ah, the win task manager has a data rate meter. This I will check our Sir Paladin, where ever you are roaming. Thank you.


20 posted on 01/16/2018 8:44:54 AM PST by Neoliberalnot (MSM is our greatest threat. Disney, Comcast, Google Hollywood, NYTimes, WaPo, CNN, NBC, CBS, ABC ...)
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