United shows off its new flight attendant uniforms
"Seatbacks and trays to their upright position *NOW*!"
Posted on 04/11/2017 12:09:34 AM PDT by cba123
“Not just one United employee, but four.”
Correct; they were being repositioned for another flight the following morning. UA Had several other options, hope it gets its pants sued off.
Yes, Fox reported yesterday that an employee was needed at another airport so United chose to bump a passenger. What I didn’t realize is that a domestic passenger could get up to $1350.00 an overseas passenger could get up to $5000.00 if they are bumped. United offered this guy $800.00.
Contingencies. In every business, especially a large corporate with common issues, like mechanical breakdowns, bad weather, etc., one must have plans. You plan your endeavors and then work your plan. Customer service was once a pillar of business. It is no longer. If you think this particular “issue” suddenly reared its head and management was caught flatfooted, I have a beach property to sell you.
There is no way he gets that much. And his beef would be with the cops, not the airline.
He gets $150k, tops.
They do have contingency plans.
Every major airline has extra crews on call at their major hubs, ready to send whenever an additional fresh crew is needed.
Kentucky isn’t a major hub. They don’t have a spare set of crew there. Chicago is a major hub. They had to send the crew from Chicago to Kentucky cause something happened. That’s the contingency plan.
I guarantee you he will get zero if he tries to sue united, they did nothing wrong by the law that I’ve seen and the law and contract of carriage backs them up.
I don’t know about the police situation
They will settle just to keep it from stretching out media attention. We’ll never here of what amount or even if there is a settlement, but I can promise you there will be one.
The passenger was 69 years old, and his wife was with him. The 69 year old passenger/doctor somehow re-boarded the plane, bloodied and very confused. That was horrible decision by United. They had plenty of time to sort out the overbooking BEFORE they boarded the flight. At worst, they could have offered twice what they were offering, PLUS hotel. I hope he sues and wins.
There isn’t even the tiniest fig leaf of a claim in court against united.
There is NO chance of a settlement or an award.
If United wants to give extra bump compensation for public relations reasons, that’s different.
Maybe there is a claim against the police, but not United.
Fixed.
Yes. All 4 seats were for united employees
Better check the batteries in your sarcasm detector!
United shows off its new flight attendant uniforms
"Seatbacks and trays to their upright position *NOW*!"
File in the file "nobody is in charge of common sense anymore".
In ‘75 -’76, I and a friend worked behind the scenes at a local doughnut shop franchise and our motto was “F*ck the customers, we work here.” We were Juniors in high school. Now almost 40 years later, it looks like it’s caught on...big time!
Correct. 4 UA employees (probably pilots that were scheduled to fly out of this flights destination) were the reason 4 paying customers had to be taken off the plane. No one volunteered to give up their seats so they had to select 4 themselves. I am assuming that 3 others went peacefully. But this guy refused.
On the upside, United will now have plenty of seats for their employees! They won’t have to worry about dragging those pesky ticket-paying elderly passengers off screaming and bloodied.
It was reported to be a UA flight crew that bumped the paying passengers. I suppose this is how the airline gets flight crews from where they are to where they need to be in order to maintain scheduled flights — ie. ‘dead-heading’.
The problem was the overbooking and how it was handled.
If this sometimes happens on planes due to a weight lowering need, why couldn’t they take a few bags off? Easier to deal with irrate owner later on, and out of public view.
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