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My F'n Optimum Internet Service is like Electricity in Yugoslavia
Aug 21, 2016 | ML/NJ (Complete Vanity !)

Posted on 08/21/2016 11:12:53 AM PDT by ml/nj

Well, my Internet "Service" must be back on or I wouldn't be able to post this.

I pay nearly $200 a month for Internet/Phone/Cable to Optimum/Cablevison a month. Ans sometimes it works. It reminds me of the stories I used to here from folks at a worksite in Yugoslavia. The electricity there was on from about 1 PM to 4 PM almost daily.

I tried to call Optimum Friday night to complain when my Internet (and phone) went out. Fifteen minutes of annoying PRESS ONE FOR ENGLISH, ENTER YOUR PHONE NUMBER FOLLOWED BY THE POUND SIGN, WOULD YOU LIKE TO LISTEN TO A COMMERCIAL ABOUT OUR GREAT SERVICES, I SEE YOU'RE NOT CALLING FROM A PHONE IN OUR RECORDS, (Hey stupid! The phone in your records doesn't work because your service sucks!) and so on until I got to a human.

Well, a sort of human, because it's obvious to me that he doesn't give a sh*t about my situation. He'll give me a credit for an hour because I didn't call the previous three days when the service was also spotty. (I'm not sure whether an hour amounts to a dollar or more as I start swearing at him. I asked for a direct number to bypass the Eventually I just hung up which I'm sure what these guys want.)

Some will suggest that I switch. I'm a pretty lazy guy. These Optimum/Cablevision folks treat me like the proverbial frog in hot to boiling water. The used to charge under $80 a month for the same thing a few years ago. Now like I say, it's nearly $200. I told my wife who's always looking to save money (I'm not. I just want it to work.) to look into switching to Verizon. This morning when I came down to breakfast there was an article waiting for me about some guy's travails with Verizon.

Arrrgh!

ML/NJ


TOPICS: Chit/Chat; Computers/Internet
KEYWORDS: cablevision; comcast; optimum
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To: arl295

Comcast has improved greatly. I was on the phone with them and they were nothing but accommodating and gracious. I mentioned that this is different than their reputation. The service operator told me, “We were bad, back then. We’ve made a huge push to improve, and that came from the top. I hope you notice the difference.”

I had to admit, I did.


41 posted on 08/21/2016 2:53:12 PM PDT by Lazamataz (Every word the "News Media" prints these days are a lie, including "and" and "the".)
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To: Made In The USA

Yeah, I was very sad when I heard Verizon, who I was very happy with had sold to frontier. So far though, I haven’t had any issues at all and it’s been several months. I haven’t even had to call them yet.

Keeping my fingers crossed that the service stays good.


42 posted on 08/21/2016 3:40:14 PM PDT by Bullish (That establishment heads from both sides are exploding over Trump is the very best part.)
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To: bankwalker

My error - it functions for us as a landline. Used to have AT&T but could no longer afford their rates. Best of all, we can answer when someone calls via a regular adult sized phone. LOL


43 posted on 08/21/2016 3:59:44 PM PDT by Grams A (The Sun will rise in the East in the morning and God is still on his throne.)
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To: EinNYC

When it’s working Verizon is okay for our needs - fast enough for most of what we do, although Directv sends me messages saying something like “your internet speed is not fast enough for this service” when I try to start their play-from-the-beginning-of-the-program feature - expected the same problem when we got a Samsung Smart TV last Christmas, but have been pleasantly surprised by how fast movies loaded through their processor - since our only other realistic choice at this point is the hated Comcast, I guess we’ll keep limping along as we are for awhile....


44 posted on 08/21/2016 9:02:27 PM PDT by Intolerant in NJ
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To: EinNYC

When it’s working Verizon is okay for our needs - fast enough for most of what we do, although Directv sends me messages saying something like “your internet speed is not fast enough for this service” when I try to start their play-from-the-beginning-of-the-program feature - expected the same problem when we got a Samsung Smart TV last Christmas, but have been pleasantly surprised by how fast movies loaded through their processor - since our only other realistic choice at this point is the hated Comcast, I guess we’ll keep limping along as we are for awhile....


45 posted on 08/21/2016 9:02:27 PM PDT by Intolerant in NJ
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To: ml/nj

I have been with Verizon for many years. No choice, it’s either Verizon or the communist Comcast. Frontier took over a few months back. I have not noticed much difference. I have there high speed (not) DSL. I never get the advertised speed. But it’s good enough for most things. No way I could watch a movie that had a lot of scene changes without lengthy pauses. However FIOS is suppose to be available soon and I will definitely be jumping on that. All in all Verizon (Frontier) is ok, not great but ok. I paid about 80 for a land line and internet. The land line is not necessary you can ask for a dry loop and still get the DSL. But I like having a backup to my Magicjack VOIP.


46 posted on 08/21/2016 9:33:17 PM PDT by jpsb (Never believe anything in politics until it has been officially denied. Otto von Bismark)
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