[daniel1212]

You need to start the print spooler as has been said. The actual file should be C:\WINDOWS\System32\spoolsv.exe. Paste that string into your Run command and hit Enter if you want.

[conservativesister]

Sorry for not responding to replies, I had to go out of the office to cover an employee with the flu.

Thanks for all responses.

[conservativesister]

“You need to start the print spooler as has been said. The actual file should be C:\WINDOWS\System32\spoolsv.exe. Paste that string into your Run command and hit Enter if you want.”

Error message was file not found