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How's THIS for customer service?
3/18/15 | Me, myself, & I

Posted on 03/17/2015 9:56:26 PM PDT by EinNYC

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To: EinNYC

Oh good!

Still, Amazon needs to be all over this, like Ebay does.


21 posted on 03/17/2015 10:22:25 PM PDT by Vendome (Don't take life so seriously-you won't live through it anyway-Enjoy Yourself ala Louis Prima)
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To: EinNYC

Excuhrent...


22 posted on 03/17/2015 10:23:00 PM PDT by Vendome (Don't take life so seriously-you won't live through it anyway-Enjoy Yourself ala Louis Prima)
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To: EinNYC

When buying on Amazon, only buy from Amazon itself or a *very* highly recommended vendor. If that happens, Amazon will help you deal with it up to and including just giving you your money back.

That said... should have bought a smartphone.


23 posted on 03/17/2015 10:23:26 PM PDT by Spktyr (Overwhelmingly superior firepower and the willingness to use it is the only proven peace solution.)
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To: Spktyr
That said... should have bought a smartphone.

I don't need a smartphone and I don't want to be hit over the head for it in school or on the subway or bus.

24 posted on 03/17/2015 10:25:05 PM PDT by EinNYC
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To: EinNYC

Keep it in your pocket and just use a Bluetooth or wired headset. Even cheap crappy non-smart phones offer that function now so that doesn’t mark you as a target. Using a headset also doesn’t block your vision to one side like a handset does - which, by the way, NYC crooks are using as a cover to sneak up on you, hit you over the head and take your valuables *anyway* - cheap phone or smartphone.


25 posted on 03/17/2015 10:28:05 PM PDT by Spktyr (Overwhelmingly superior firepower and the willingness to use it is the only proven peace solution.)
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To: EinNYC
and much cheaper than Verizon.

How is that cheap price working out? Some stuff, it's just better to go with a good vendor instead of buying online if you know you won't be able to fix a problem yourself.

/johnny

26 posted on 03/17/2015 10:28:07 PM PDT by JRandomFreeper (gone Galt)
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To: EinNYC

I went with a very cheap, used phone from eBay and with PagePlus for service a long time ago—$10 per month, prepaid, or $80 a year. If the phone had been bad, I would’ve tossed it in the trash and bought another cheap used one.


27 posted on 03/17/2015 10:38:39 PM PDT by familyop (We Baby Boomers are croaking in an avalanche of corruption smelled around the planet.)
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To: nickcarraway
I told LG where to put my phone (hint: the sun never shines there)...

Close?


28 posted on 03/17/2015 10:50:31 PM PDT by QT3.14 (GRUBER - HARK 2016 /s)
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To: EinNYC
I don't need a smartphone and I don't want to be hit over the head for it in school or on the subway or bus.

Where I live, we don't have subways. I have vehicles, so I don't ride the bus (parking is occasionally hard to find, but never impossible). And they are welcome to any electronics I have with me--once the slide is locked back.

It sounds as though none of those options are available to you where you live.

Perhaps you should consider moving at your first opportunity.

Best of luck to you.

29 posted on 03/17/2015 11:00:03 PM PDT by rmh47 (Go Kats! - Got eight? NRA Life Member])
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To: Benito Cereno
"Buying an unlocked phone off of EBay is only a couple steps above buying a phone from some guy in Times Square."

I have bought four unlocked phones on ebay and they all work perfectly with at&t or t mobile SIM cards. One is a Samsung s3 mini and the others are dumbphones, including a credit card sized phone that fits easily in a wallet and another that looks like a BMW key fob. Great stuff.

30 posted on 03/17/2015 11:23:34 PM PDT by Neanderthal
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To: EinNYC

I wouldn’t accept the repair facilities “water damage” verdict as gospel ,, I’m in FL and every phone has the “telltale” tape that changes color in the presence of water indicating water damage due to the humidity here.. it’s not reliable.

Your story should tell everyone never to get on a contract with a cell phone , you’re paying for service you cannot use from a company that doesn’t value you...


31 posted on 03/17/2015 11:47:24 PM PDT by Neidermeyer ("Our courts should not be collection agencies for crooks." — John Waihee, Governor of Hawaii, 1986-)
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To: EinNYC

What do my fellow FReepers think of THIS wonderful example of customer service?
***************************
You should just have thrown the junker out and bought a new one at a 7-11 , WalMart or Target store. Those basic phones usually sell for $9.99 or less, you seem to have wasted many days on this already... cut your losses.


32 posted on 03/17/2015 11:50:32 PM PDT by Neidermeyer ("Our courts should not be collection agencies for crooks." — John Waihee, Governor of Hawaii, 1986-)
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To: EinNYC

I switched to Consumer Cellular a few years ago after being totally fed up with every previous smart phone and cell phone experience I’d had. Coulldn’t be happier, and that includes easy access to informed and English-speaking American sounding associates on the phone.


33 posted on 03/18/2015 2:39:48 AM PDT by grania
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To: EinNYC

Best to buy a phone at a place, like AT&T, where you know what you are getting. Bargains rarely are.


34 posted on 03/18/2015 4:43:58 AM PDT by Robert DeLong (u)
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To: Swordmaker

Even though I have a store pretty close by, I use Apple’s phone support instead.
So long as you have your device’s s/n, you can set a pre-arranged time and they will call you. I am consistently amazed at their customer service and support.


35 posted on 03/18/2015 4:44:21 AM PDT by stationkeeper
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To: EinNYC

Amazon has really gone down hill now that they have included thousands of 3d-Party vendors to sell on their site. Many have had issues with items purchased from these sellers and Amazon rarely does squat to help the customer.

It’s gotten so bad that I canceled my Amazon Prime membership this year in protest.


36 posted on 03/18/2015 6:41:39 AM PDT by VeniVidiVici ( Better a conservative teabagger than a liberal teabagee)
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To: EinNYC

You shouldnt have pissed them off. Now they’re going to send the phone cops after you. :-)


37 posted on 03/18/2015 12:03:06 PM PDT by lowbridge
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To: lowbridge

Bring it!


38 posted on 03/18/2015 1:45:01 PM PDT by EinNYC
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To: QT3.14

Exactly.


39 posted on 03/18/2015 1:45:58 PM PDT by EinNYC
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To: rmh47

I have a car, but where I work, there is very little parking. It’s much easier to take the bus, which stops right there.


40 posted on 03/18/2015 1:46:49 PM PDT by EinNYC
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