Posted on 12/12/2014 5:45:07 PM PST by Leo Carpathian
Hello,
I have a problem with a payment that you charged twice. For days ago I have paid with my credit card at Your resort and this morning when I checked my account, I had the transaction charged twice with the same amount.
I have attached my credit card statement that shows the double charge.
Please let me know how and when do I get the second payment from the attachment credited back to me?
Thanks M Barber Riggins
received from:
From: "M Barber Riggins" jjarut@berkeley.edu
Subject: Charged twice.. for a single night stay.. -
Please help!
Date: 12/12/14 02:31:43 PM
I’m pretty sure I would not open that since I don’t have a resort.
Contact your credit card issuer and inform them you dispute the charge.
Pay the amount not in dispute. The credit card company will investigate the suspected transaction and if found to be fraudulent, will credit the amount under dispute back to you.
Be aware that will take some time.
You wrote this? You RECEIVED this..?
Read it again
It is a SCAM!
No need to check with credit card provider.
Nobody stayed “For days ago....”
Wants to open the attachments containing malware, virus, whatever... file ending with ....pdf.html
We received this, on our email adr from our web site.
Lately, I've been seeing quite a few attachments coming in with names like "message.pdf________.exe". Of course, I open those right away since they must be important (NOT).
This is a good reason to pay with a credit card instead of with a debit card.
Meanwhile, it's worth contacting the hotel business office. I've had this problem a couple of times in the past. A phone call got me to someone who pulled up the transactions for my stay, and who noticed the double charge in both instances. They originated a chargeback, including the sales and hotel tax, and I was able to confirm it online when my credit card account updated overnight.
If this does NOT work out, then you can call your credit card issuer. When I've done this in other instances, I got my money back, but I had to fill out a dispute claim form. Yes, it took a couple of weeks for everything to clear up.
So, the phone call to the hotel, first, is often the fastest way to clear this kind of thing up.
a little off topic, but my Aunt got a call today from some “Democratic outfit” (She didn’t get the whole name when they pitched) orgization stating she had been randomly chosen to receive a $10,000 GRANT. My poor ditzy aunt got all excited thinking she would get $10,000 right before Christmas for herself. When she starting to ask a few questions, they told her she can get all those answers she wanted when another woman called her to confirm bank info to “transfer the funds” She was Sooo very upset when I told her it was a scam. Thank God I had warned her incessantly to never give personal info to ANYONE unless she herself need the info. and initiated the request.
Anything from Berkeley is a scam.
Including their degrees in basket weaving, er, gender studies.. ;-)
“berkeley.edu”
well hell...... there in lies the problem
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