When I had Dish my recievers would change the channels by themselves. One day my recievers watched five pay per view movies and Dish would not refund me the money. I had to change services.
I bet you lived in an apartment at the time and your receiver was baing changed by a neighbors remote.You should have asked for a supervisor to get the chrges dropped, the people answering the phone don’t have that authority, you gotta go up the ladder!
I once had some crappy samuel jackson movie billed to me on Direct TV. It took a while, but I finally got them to take it off. And there isn’t another house within five hundred yards or so. They really grilled me, like I was trying to rip them off for “Lakeview Terrace.” Yeesh.
Freegards
When I had Dish my recievers would change the channels by themselves.
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NEGATIVE , you had a receiver with a UHF remote that was being changed by another nearby Dish customer who also had a UHF remote ... The cust serv rep should have reversed the charges and instructed you on how to change the “address” of the remote ,, there are 15 possible addresses to avoid the problem you encountered.
“I had to change services.”
Dish is really THE WORST. The service itself is OK, but the whole billing/support stuff is awful.