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To: silent_jonny

Good evening SJ. As always, thank you for doing this thread. You do a great job and know that it is appreciated.

Got a real rant about Comcast stored up but I’ll answer my own comment and ask the indulgence of yon readers.


7,558 posted on 05/02/2012 5:06:14 PM PDT by Fishtalk (http://patfish.blogspot.com/)
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To: Fishtalk

So I hit the DVR button on my remote and get this message from Comcast:
FEATURE UNAVAILABLE
This feature is currently unavailable. Please try again later or call your cable operator for more information.

Check the other TV’s ....same message. Well just dag.

So we call up Comcast and get a voice message that Comcast is “aware” of the problem.

You know what? That’s not good enough. I think that message is dismissive, pooh to you who pay $250 a month for this service.

It’s not been workiing since 6pm or so thus it’s been a while.

“Technicians are working on the problem”.

First, how much I got to pay a month to be able to talk to a human being? I now pay $250 a month to Comcast and have been a loyal customer for over ten years. How much I got to pay a month, or how long be a customer, to be able to talk to a human beiing about my concerns? If I pay $500 a month, be a customer for twenty years, is that enough money, enough time?

Cause I’ve YET to be able to speak to a human soul at Comcast and I’m a bit sick of it.

I’m sick of silly platitudes like “Comcast is ‘aware’ of the problem” or “technicians are working on the problem.”

Dag, the DVR not working, that’s very unusual. This is not like some windstorm knocked down a pole. This smells of someone at Comcast pressed some wrong button and it’s night time, everybody went home, and they don’t know how to fix it.

Lame, lamer than lame, just flip me, the boob who pays the bills, the bird cause.....

Comcast is aware of the problem

and

Technicians are working on the problem.


7,582 posted on 05/02/2012 5:15:55 PM PDT by Fishtalk (http://patfish.blogspot.com/)
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To: Fishtalk

Hi, Pat :) Thank you very much.


7,646 posted on 05/02/2012 5:42:13 PM PDT by silent_jonny ("We love Him because He first loved us." -- 1 John 4:19)
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