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To: Kimmers
I had a vista hp laptop crash today after installing ms updates.

It is set for automatic updates - I shut down and rebooted several hours later at which time it finished configuring updates. Later, I came on FR, clicked on one article and the mouse icon looked like a little page of type - computer frozen. ALT/CTRL/DEL had no effect (nothing did). I removed the battery and power cord to shut it off.

Two hours later, it is still the same. If I put in the battery or power cord I still have a black screen. The computer is "running" - but nothing.

I'm trying to find something on ms groups but decided to come here first.

I cannot run the restore disks - nothing.

31 posted on 06/24/2010 6:19:57 PM PDT by Abby4116
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To: Abby4116
My husband, the computer nerd, finally gave up on the thing and ordered a refurb. to replace the dead one....

He really is not certain if happened because of the updates or there is a hardware issue.....

Good luck to you

38 posted on 06/25/2010 8:28:07 AM PDT by Kimmers (Illegal immigration is destroying America, look what it did to the White House)
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