I don't work for them...and don't like many things about them. But...I've had very little problems with them. In fact personally I give them praise....for the service they give me.
Over the past thirty years I’ve dealt with 2 different POs. Night and Day. One was openly hostile and bullied customers. I had a mailman not deliver a check for two months after I sent it. I had to send a second check which got there before the first one. After the mailman got fired, they found undelivered mail in the area. The second PO has been good to me.